Job Opportunities at Alternate Doors

Minimum Requirement

• Speak & Write in English
• KCPE OR Diploma Holder
• Experience in Driving in a Hotel environment 
• Well dressed at all time

Daily Duty

• Ensure vehicle is clean ,tidy & in good working condition at all time
• Ensure Vehicle is given day to day maintenance check : oil,water,brakes,tyres etc
• Drive vehicle for official travel and business, or as requested by Representative

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 The main responsibilites of the selected candidate will be to :

 •Manage day-to-day operations of the front office department which include, frontdesk, concierge, guest relations, executive club and PABX.
 •Ensure all staff are properly trained on all systems, standards and procedures to effectively carry out their job functions
 •Ensure guests receive prompt, professional attention and personal recognition
 •Ensure total guest satisfaction in accordance with Brand Standards
 •Regularly conduct routine inspections of the front office and public areas to ensure the appearance of such areas reflects highly on the hotel, brand and Company
 •Analyse guest satisfaction data and develop and implement plans to achieve established goals related to guest satisfaction scores, front desk activities, etc
 •Achieve budgeted revenues, control labour costs and expenses, and maximize profitability within all areas of the front office
 •Establish, implement, and maintain training and procedures for PABX to serve as a central communications point during emergency/crisis situations
 •Promote teamwork and quality service through daily communication and coordination with other departments
 •Serve as “manager on duty” as required including weekends, nights and public holiday
 

Desired Skills and Experience 

The ideal candidate will :

 •Hold a Bachelor’s degree in Hotel Management/Business Administration
 •Have a minimum of 3 years experience in Front Office/Guest Service management experience or an equivalent combination of education and experience
 •Must speak fluent English.  Other languages will be considered an asset
 •Possess excellent communication skills both verbal and written
 •Have a proven track record in managing, leading and developing a team
 •Demonstrate ability to interact with guests, employees and third parties
 •Possess excellent problem solving, reasoning, motivating, organisational and training skills
 •Be discrete and confidential
 •Be able to work in a dynamic environment
 •Be self-motivated, able to work under pressure and adhere to deadlines
 •Portray a professional image commensurate with the values of the Company

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Job description

This position will require you to accommodate guests of hotel by greeting, performing guest transactions, answering the telephone, operating necessary front office equipment, etc. to ensure high-quality guest relation.

Responsibilities

• Greets, registers, and assigns rooms to guests.
• Issues room key to guest.
• Responsible for proper key control and other security measures.
• Answers telephone in absence of telephone operator.
• Transmits and receives telephone messages and sets up guests’ wake-up calls.
• Date stamps, sorts, and racks incoming mail and messages.
• Answers inquiries pertaining to hotel services, registration of guests, shopping, dining, entertainment, and travel directions.
• Keep records of room availability and guests’ accounts. Operates the front office computer system. Makes photocopies if needed.
• Computes bill, collects payment, and makes change for guests.
• Makes and confirms reservations.
• Posts charges such as room, food, liquor, or telephone, to guest folio.
• Makes restaurant, transportation, or entertainment reservations for guests
• Deposits guests’ valuables in hotel safe or safe deposit box.
• Checks out guests and inquires about their stay.
• Promotes and supports initiatives.
• Actively builds awareness of the Brand to guests.
• Provides and ensures high-quality guest relations. Receives and resolves guest complaints in a manner consistent with company policy. Makes Manager on Duty aware of any guest complaints.
• Maintains the desired levels of quality assurance ratings, including guest comment cards, accounting audit and inspection scores.
• Confers and cooperates with other departments as needed to ensure coordination of activities.
• Works toward a 90% walk-in conversion rate goal.
• Adheres to all safety procedures and informs management of any unsafe conditions.
• Attends meetings and training as requested.

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IRE Teacher Job Duties and Responsibilities

• Cultivates a classroom atmosphere conducive to learning
• Maintains classroom management
• Organizes and prepares resources for students
• Teaches assigned subjects
• Assists students as needed
• Supervises areas as assigned
• Escorts students to specialty classes and other areas as assigned
• Communicates professionally and in a timely manner with parents
• Plans instruction carefully and implements effectively
• Evaluates and grades students’ work
• Cooperates with the principal and staff in the planning and development of curriculum
• Performs duties as requested by the principal.
• Record Keeping Duties
• Maintains grades and prepares grade reports
• Records daily attendance of students
• Completes all required forms and reports Meetings and Organizations
• Attends all faculty and in‐service meetings, Teachers’ Convention and other meetings as needed Job Specification
• Actively engages in professional development

Qualifications for the IRE Teacher Job

• Previous y teaching experience preferred.
• Relevant teaching qualification