Career Opportunities at Britam

Responsible for developing and monitoring compliance programs as well as developing and implementing policies and procedures to achieve compliance with Government regulations, legal obligations and Britam policies.

Responsibilities for the Compliance Manager Job

• Develop a Compliance framework for Britam Group;
• Responsible for the development, implementation and ongoing governance for regulatory compliance including and not limited to AntiMoney Laundering(AML), Economic Trade Sanctions(ETS) and
• Environmental & Social Sustainability(ESS) policies across the Group;
• Compile the compliance obligations register incorporating the risk and control;
• Work with the Business units, to identify all compliance requirements and controls;
• Analyse the compliance risk for each obligation and recommend treatment approach;
• Utilise the available tools to evaluate compliance programs to determine effectiveness and devise solutions to address new legal and regulatory developments;
• Perform on-going compliance risk assessments, testing and monitoring and facilitate remediation of control deficiencies based on observations or findings from compliance monitoring and internal audit;
• Liaises with Business Units on major non-compliance findings and advises on mitigations to be considered;
• Timely submission of reports to Head of Operational Risk/Governance manager, including and not limited to monthly status reports, Management Risk Committee reports, input to Board papers and adhoc reports;
• Represent Britam in industry forums and influence upcoming regulation as required or delegated;
• Roll out the communication/awareness program;
• Continuously review and report on compliance status; and
• Perform any other duties as may be assigned from time to time.

Working relationships: Internal working relationships;

The Compliance Manager will be

• Accountable to the Head of Operational Risk & Compliance
• Directly responsible for staff working under this position, if applicable
• Required to liaise and work closely with the Risk and Compliance team, Department Managers and Unit
• Managers in country and regional businesses

External working relationships

• Required to develop and maintain collaborative relationships with third party service providers to ensure quality and cost effective services are provided to Britam.
• Insurance Regulatory Authority, Retirement Benefits Authority, Capital Markets Authority and other policy makers.

Qualifications for the Compliance Manager Job

• Bachelor’s degree in Commerce, Risk, Law, or any related field.
  7 to 10 years’ experience in operational risk, compliance or ethics, operations or compliance 3 to 4 of which
• must be in a managerial role.
  Relevant accreditation required.

Competencies

Technical and functional competencies

• Compliance reviews
• Risk assessment techniques
• Risk response strategies
• Risk management policies
• Risk mitigation strategies and indicators

Core competencies

• Strong Communication skills
• Strong Relationship building skills
• Focuses on the Customers
• Develops Self & Others
• Solves Problems
• Manages Quality and Risk
• Managing Change and Ambiguity
• Managing and Executing Strategy

Key Skills/Specialization

• Bachelor’s degree in Commerce
• Risk Management
• Law or a related field.

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Job purpose

Management of operational risk of specific business line within the Britam Group.

Key responsibilities

• In conjunction with the Head of Operational Risk & Compliance, embed Operational Risk Management Framework within relevant business line;
• Responsible for the timely identification, assessment, mitigation, reporting and escalation of all identified Operational Risk exposures;
• Perform risk and control assessments across the business with specific emphasis on defining the risk, inherent and residual, assessment of the design and operating effectiveness of controls and the defining action plans to bring controls effectiveness;
• Conduct workshops with the business for risk and control assessments in the designated timeframe;
• Responsible for implementation and execution of Control Self Assessments, including determining relevant controls to be tested, sample sizes, agreed control standards and reporting outcomes;
• Responsible for recording and maintenance of all risks, incidents & issues with quality information in terms of data accuracy, completeness and timely resolution in BarnOwl;
• Root cause analysis are performed on all identified risk events (issues/incidents/scenarios) with recommended improvements to prevent these risk events from re-occurring in future.
• Performing a monthly reconciliation between the risk events reported;
• Monitoring the implementation of action plans to address qualified risks on the risk and control self-assessments, incidents  and  audit issues;
• Lead the development of  relevant key indicators  and associated appetite thresholds for your business line;
• Monitoring the implementation of action plans to address key risk indicators out of appetite.
• Analysing identified trends in the key risk indicators reported;
• Lead scenario development and stress testing exercises;
• Timely submission of reports to Head of Operational Risk/Governance manager, including and not limited to monthly status reports, Management Risk Committee reports, input to Board papers and adhoc reports;
• Chair Risk Committee Meetings per business line and ensure papers and minutes are circulated in a timely manner;
• In conjunction with BCM manager, perform annual BCP/DR risk analysis, planning, testing or live execution for your specific line of business;
• In conjunction with Compliance manager, implement compliance obligations, including risk and control assessment and support incident management related to compliance failures.  incident perform root cause analysis;
• Liaise with L&D to develop staff training programs that build operational risk awareness; and
• Perform any other duties as may be assigned from time to time.

Working Relationships:

Internal working relationships;

The Business Operational Risk Manager will be:

• Accountable to the Head of Operational Risk & Compliance Manager;
• Dotted line reporting to relevant CEO/Head of Business;
• Directly responsible for staff working under this position, where relevant;
• Required to liaise and work closely with the Department Managers and Unit Managers; Relevant business line & other risk colleagues.

External working relationships;

• Required to develop and maintain collaborative relationships with third party service providers to ensure quality and cost effective services are provided to Britam.

Knowledge, experience and qualifications required

• Bachelor’s degree in finance, business administration or related field;
• Accreditation in risk management is an added  advantage;
• 5+ years’ experience in risk management, 2-3  years should be in a managerial role;
• Operational risk management experience in insurance or banking sector is an added advantage.

Competencies:

Technical and functional competencies;

• Governance Risks
• Compliance reviews
• Business continuity
• Risk assessment strategies and techniques
• Risk management policies
• Scenario planning and sensitivity analysis
• Trend analysis on risk variables
• Risk mitigation strategies and indicators

Core competencies;

• Strong oral and written Communication skills
• Strong Relationship building skills
• Managing Change, Ambiguity  & challenge the status quo         
• Ability to execute strategy             
• Strong customer focus-internal and external
• Strong self-management and people development
• Strong problem solving capability

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Job purpose

Work with other departments and business analysts within the Group to identify requirements and develop solutions (database design, workflows, user/data interfaces, integrations).

Design, development and 3rd line support of business Applications, ranging from user analysis, design and development to implementation and maintenance.

Responsibilities for the Senior Systems Developer Job

• Configure and/or customize business applications to meet business requirements using various database and software tools;
• Assist in presentations of system functionality to new users and departments. Drives systems adoption by business users;
• Enhance and create user and system documentation as needed;
• Work directly with the IT support personnel and teams to resolve issues identified and escalated during daily operations;
• Perform the necessary technical design and development functionality to ensure that business application systems can be effectively developed and implemented;
• Design and development of front-end tier(s), middle tier(s), and /or back-end database tier(s) for business applications;
• Capturing of business applications information needs and mapping of the same to the software and /or database components;
• Perform data modelling to analyse and specify data structures within an application system
• Developing database objects and structures for data storage, retrieval and reporting according to specifications;
• Implementing and testing database design and functionality and tuning for performance.
• Research and provide input on design approach, performance and base functionality improvements for various procedures and applications; and
• Generation of ideas to improve efficiency in software and application services offered to the business, and/or generate revenue for business.

Key Performance Measures

• All Systems project schedules are completed as per agreed timeframes, scope & budgets;
• All systems must pass both the Quality Assurance and User Acceptance tests (97% first time);
• Information accuracy at a minimum of 99.95%;
• 95% of all developed applications and reports should meet 95% of the user requirements specified in the user requirement document. Nil critical errors;
• 80+% of systems documentation are up-to-date and accurate;
• Minimum Base Line Standards defined by the security and audit team implemented and maintained in accordance with the set IT best practice;
• All audit reviews must pass 100% unqualified (based on agreed ITIL standards);
• 90% of all escalated support issues are resolved and closed within SLAs defined by IT Service desk;
• All tickets assigned are resolved within 24 hours;
• Isolate and document 100% of reoccurring incidents for root cause analysis;
• 98% of all incidents identified for root cause analysis are well documented and resolved permanently (98% non-reoccurrence); and
• Demonstration of continuously gathering knowledge and improvements arising from the regular review of the department’s reports.

Qualifications for the Senior Systems Developer Job

• Degree in Computer Science/ Engineering or related fiels.
• 4+ years of technical experience with Oracle Applications 11i.
• Broad knowledge of core technical areas of the business and accompanying functional modules of Oracle 11i e-Business Suite.
• Experience integrating Oracle Applications with various formats including flat-file (CSV), XML, and SOAP.
• Detailed technical knowledge of iProcurement and Oracle Purchasing.
• Hands-On experience with Oracle SQL, PL/SQL, SQL*Plus, Workflow, Shell scripting.
• Technical proficiency with Oracle SOA Suite
• Hands-On experience with Oracle extension using OA framework a plus.

Competencies:

Technical and functional competencies

• Experience with web servers and application servers e.g. Apache, IIS, Apache Tomcat, JBoss, WebSphere, WebLogic.
• Experience in data warehousing, business analytics, knowledge in Business Systems Modelling and data retrieval
• Have knowledge of Mobile infrastructure, Internet technologies, ecommerce and e-payment technologies
• Good understanding of Service Oriented Architecture (SOA)
• Unix user skills.
• Experience in processes and procedures management.
• Thorough understanding of relational database theory and practice
• Strong organisation, time management and prioritisation skills

Core competencies

• Ability to work with and enhance complex, highly integrated enterprise applications.
• Ability to develop technical solutions to business requirements in a complex applications environment
• Self-starter with “can-do” attitude a must in a fast-paced business and technical environment
• Ability to work with multiple levels of business and IT management
• Ability to work well independently and in a team environment
• Ability to learn and apply new trends and technology in IT
• Excellent oral and written communication skills

Key Skills/Specialization

• Bachelor in Computer science or Engineering