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  • Posted: May 17, 2017
    Deadline: May 31, 2017
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    Duma Works is changing the way people think about hiring. By efficiently connecting employers and potential hires through our mobile platform, we make finding that perfect person a fun experience, allowing businesses to grow and job seekers to access new opportunities.
    Read more about this company

     

    Sales & Marketing Executive

    Sales & Marketing Executive Job Responsibilities

    Perform sales and meet targets

    • Perform sales – office and field sales in and around Kenya and East Africa and hit the monthly targets provided
    • Increase our customer base – able to understand the customer needs, identify opportunities to increase sales to the customer and make sales to established customers
    • Collect market information on purchasing habit of customers and provide strategic leadership on new purchases that the company can make
    • Identify cost efficient strategies for the company and discover new suppliers and new products the company can venture into based on market intelligence and experience
    • Undertaking analysis to understand the companies spend analysis, opportunity identification, national/regional supply market analysis, alliances/panel/partnerships relationships and sourcing strategies
    • Identify new markets and customer bases to target
    • Debt collection

    Stakeholder Management

    • Maintain constant liaison with existing and prospective suppliers and customers
    • Build last relationships with customers
    • Have good in person and phone etiquette
    • Represent the company at Trade shows/expos and increase exposure for the company
    • Oversee the maintenance and updating of supplier and import documents and folders as per the purchasing policies and procedures
    • Work closely and manage the sales team to understand customer feedback and the trends of products in the market

    Marketing initiatives

    • Perform marketing initiatives such as managing the social media pages and the website and send mail outs
    • Assist the company in developing marketing collateral, product catalogues and price lists
    • Develop marketing campaigns for email marketing and flyers – highly preferred

    Other Office duties

    • Perform tasks around the office
    • Participate in quarterly stock takes and be comfortable handling data on excel
    • Any other duties given to the Executive should be done with a positive mindset and willingness to learn

    Requirements for the Sales & Marketing Executive Job

    • At least a Bachelors degree in business, marketing, procurement or sales or equivalent diploma qualification
    • Min 1-3 years work experience
    • Good interpersonal skills, teamwork and communication skills written and verbal
    • Willingness to learn
    • Able to work autonomously with minimal supervision and in ambiguous environment
    • Good reporting and analytical skills
    • Good negotiation skills
    • Proactive attitude – go-getter and a mindset to get things done
    • Competent at all Microsoft suites (Word, Excel, PowerPoint) – excel analytics skills will be highly preferred
    • Marketing experience is a bonus and knowledge of social media marketing is preferred
    • Experience dealing with suppliers is added value and bonus
    • Experience writing tenders is added value and bonus

    go to method of application »

    Retail Supervisor

    Job Purpose

    To profitably grow liquor retail sales with both on-trade customers and consumers. Manage relationships with key customers and ensure that the highest standards of service and product merchandising are achieved. Implementation of promotional plans and reporting of monthly sales activity

    Main Internal Relationships:

    The company’s Tanzania sales function
    Finance dept.
    Local partners

    Main External Relationships
    Retail & Trade customers

    Retail Supervisor Job Responsibilities

    • Ensure all employees prioritise customer needs and deal efficiently with customer queries. Receive orders, process them and advise accordingly and act as an interface with the customer and the internal sales team members. Raise invoices in AX.
    • Build and cultivate key relationships with customers & provide a focus for customers and act as a point of contact to resolve queries and problems
    • Ensure all employees order stock for the shop in line with customer demand and current promotions
    • Communicate as appropriate with the Sales Manager to ensure that as far as possible the product range meets customer demand to ensure that all customer demands are met
    • Adopt a creative approach to sales and encourage other team members to input and implement new ideas to develop sales. Tailor product displays and store layout to reflect customer demand and trading patterns and to meet promotional and contractual requirements
    • Agree sales initiatives and store business development plan with the Sales Manager then communicate, implement and review the plan with the rest of the team
    • Communicate shop sales targets to all employees and work with entire team to ensure these targets are met and Maintain and circulate the Daily Sales Report and relevant Key Performance Indicator’s to ensure consistency within the relevant departments.
    • Coordinate with relevant functions such as Sales, Logistics, the company’s Dubai back office on a regular basis to ensure accurate and prompt information flow and that the Tanzania branch practices are in line with the overall strategy.
    • Ensure the retail procedure is implemented to ensure compliance with regulations & SOP’s, including cash handling, reconciliation, banking, managing petty cash expenses, recording local purchases and handling payments from retail and trade customers.
    • Checking received goods and periodic inventory counts to ensure that an accurate stock count is maintained at all times and minimize risk of theft or loss.
    • Perform other duties as requested by the Line Manager.

    Requirements for the Retail Supervisor Job

    • Cash handling and banking experience
    • Commercially aware with basic management finance experience
    • Experience of managing a team
    • An understanding of analysing and compiling statistical and narrative reports.
    • Sound knowledge of order processing activities
    • Experience of customer service and professional telephone skills
    • Computer literate in excel
    • Experience ideally within the liquor industry, or FMCG or leisure related areas
    • WSET Foundation or Intermediate certificate
    • Local taxation structures

    Critical Competencies

    • Customer Focus
    • Passion
    • Teamwork
    • Knowledge and Skills
    • Integrity
    • Ownership
      Planning and Organising
    • Influence
    • Analytical Thinking
    • Communication

    go to method of application »

    Engineering Graduate Trainee

    Position Summary

    We are looking for graduates to join our client’s Graduate Trainee program. They will be responsible for providing technical support to customers via phone, email, chat and other channels as required. An educational background in engineering or IT is required.

    Reports To: Support Team leader

    Engineering Graduate Trainee Job Duties and Responsibilities

    • Take ownership of customer issues reported and see problems through to resolution.
    • Research, diagnose, troubleshoot and identify solutions to resolve customer issues.
    • Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams.
    • Provide prompt and accurate feedback to customers.
    • Prepare accurate and timely reports to management as required.
    • Document knowledge in the form of customer knowledgebase and internal wiki articles.
    • Participate in customer projects and ensure they are delivered on time and supported as per engagement agreement with customer.
    • Customer visits to troubleshoot any issues they might be facing using the company’s products.
    • Creation of public facing articles through the company website and blog
    • Development or improvement of work flows within the company
    • Training and assistance of new employees in your team.
    • Cooperation and coordination with other departments to specify, implement, scale and debug existing and new product lines.
    • Attendance of training courses, conferences and workshops as appropriate.
    • Keeping up with new technology advancements and incorporating in company’s products and workflows.

    Work Environment

    • Work environment includes computer related noise levels and paper and equipment generated dust.
    • Incumbents will be on call to provide support services during off hours. Scheduled night and weekend work will be required.
    • Moderate lifting of equipment may be required.

    Qualifications for the Engineering Graduate Trainee Job

    • BSC degree in Information Technology, Computer Science or equivalent
    • Basic knowledge of Windows Server, Unix/Linux systems and utilities is a plus
    • Scripting or programming skills is a plus
    • Positive attitude towards resolving customer issues.
    • Excellent written and verbal communication skills in English and Kiswahili.

    go to method of application »

    Audit Manager

    Audit Manager Job Responsibilities

    • To carry on the general duties of a Senior Manager of the Company;
    • To carry on duties of an Auditor;
    • To supervise all staff in Audit, Tax and Book-Keeping Department;
    • To conduct review of audit tax file, secretarial file and permanent files prior to commencing audit to enable correct presentation and disclosures are made in financial statements;
    • Ensuring audits are carried out as per audit program of the firm and applicable tax laws of the country;
    • Ensuring the audit file meets the quality criterion of the firm and ICPAK;
    • To submit audit files complete in all respects including management letter, points for discussion with client and correct tax computation to the Partner for review;
    • Ensuring audits are finished within the time limits assigned by the Audit Manager or Partner;
    • Ensuring maintenance and adherence to office discipline;
    • To be willing to dedicate extra time as per work requirements and/or as per request by Partners;
    • Perform any other duties and responsibilities bestowed upon by Partners from time to time;
    • To develop relations with clients handled and ensuring to understand operations and activities of the client;
    • To remain updated with all developments in accountancy and audit tax fields;
    • To remain available for all trainings whether held during or after workings hours;
    • Perform any other duties and responsibilities bestowed upon by Partners/Management;
    • Look after all departments in the firm.

    Requirements for the Audit Manager Job

    • Diploma/Bachelor’s degree in Accounting;
    • 7 years+ experience in audit with experience in Management;
    • Must have Tax knowledge;
    • Ability to speak Gujrati will be an added advantage.

    Competencies

    • Excellent leadership and management skills;
    • Ability to work under pressure and demonstrate leadership;
    • Team player with good interpersonal skills and high integrity;
    • Demonstrated good communication skills;
    • Good interpersonal skills;
    • Ability to work under minimum supervision.

    go to method of application »

    Audit Senior

    Audit Senior Job Responsibilities

    • To assist the Audit Manager or Partners to conduct review of audit tax file, secretarial file and permanent files prior to commencing audit to enable correct presentation and disclosures are made in financial statements.
    • To supervise and assist the staff in the Audit Department working in your team.
    • Ensuring audits are carried out as per audit program of the firm and applicable tax laws of the country.
    • Ensuring audits are finished within the time limits assigned by the Audit Manager or Partner.
    • Ensuring the audit file meets the quality criterion of the firm and ICPAK.
    • Ensuring maintenance and adherence to office discipline.
    • To be willing to dedicate extra time as per work requirements and/or as per request by Partners or Audit Manager.
    • Perform any other duties and responsibilities bestowed upon by Audit Manager or Partners from time to time.
    • Ensuring the audit is done as per standard Auditing Practices and Financial Statements are prepared and are in compliance as per International Financial Reporting Standards and international Accounting Standards.
    • To submit audit file complete in all respects including management letter points and correct tax computations, related appendixes before submitting file to audit manager/partner for review.
    • To develop relations with clients handled and ensuring to understand operations and activities of the client.
    • To remain updated with all developments in accountancy and audit tax fields.
    • To remain available for all trainings whether held during or after workings hours.
    • Perform any other duties and responsibilities bestowed upon by Partners/Management.

    Requirements for the Audit Senior Job

    • Bachelor’s degree in accounting, finance, or the equivalent combination of Education, training, and work experience.
    • A minimum of at least 5 years audit experience is required as well as one or more relevant professional certifications.
    • Multinational firm experience is desirable.
    • Ability to speak Gujarati or Punjabi will be an added advantage.

    General Knowledge and abilities

    • Ability to observe and understand business processes ensuring processes are documented completely and accurately.
    • Ability to apply audit standards through practical application.
    • Proactive in researching business best practice concepts in order to apply as appropriate.
    • Solid listening skills and ability to identify gaps in logic – inquisitive.
    • Strong organization and follow up skills including the ability to handle competing priorities and meet all deadlines and commitments.
    • Reliability.
    • Possess an appropriate combination of technical expertise in fields such as auditing, finance, technology, operations, or investigations.
    • Ability to give and follow instructions accurately and efficiently; proactive in asking clarifying questions to ensure work effort is directed wholly toward desired outcome.
    • Ability to recognize when learned theoretical concepts should be applied.
    • Solid understanding and ability to apply risk and control concepts.
    • Ability to identify underlying cause of an issue raised.
    • Good awareness of other departments in the company with risk, control, and governance responsibilities and what is necessary for successful tactical collaboration and information sharing.
    • Good communication skills along with good or developing negotiation skills.
    • Ability to identify sensitive issues and facilitate communications in a proactive manner to avoid surprises.
    • Willingness and ability to adapt to new circumstances, information, and challenges.
    • Executes effective and thorough application of all internal audit standards within assigned responsibility.

    Method of Application

    Send your Cover Letter and detailed CV to apply@jobs.dumaworks.com marking the subject as “2818”, Your Full name & Phone number e.g. 2818 Barack Obama, +2547xxxxxxxx. If you don’t follow these instructions, your application will not go through.

    Deadline for receiving applications: Wednesday, 31 May 2017

    N.B. * You will receive a confirmation email and an alert to take a basic screening test over SMS or online. The email with the test may not arrive immediately. Please be patient. The email/SMS test will typically be 5-8 questions to help us understand your background. Regular SMS rates apply to the test.

    If you apply and don’t meet these minimum qualifications, we won’t be able to forward your application to the employer.

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