Job Opportunities at Duma Works - 6 Positions

Purpose of The Role

Direct supervision of day to day production activities in allocated area. Oversight and direct supervision of Painting and Preparation processes within allocated area. Control and management of Sub Contract labour where present.

Production Supervisor Job Responsibilities

• Management of “in process” quality and final assurance of product.
• Strict application of discipline and time keeping
• Control and management of tools and equipment in work area.
• Control of material and consumables
• Supervision of all surface preparation and painting activities
• Supervision of material handling equipment within the surface preparation area
• Control of Technical Documentation.
• Accurate Record keeping
• Strict application of H&S policy in respect to welding practices.
• Strict adherence to ISO Quality Management Systems
• Assist in manpower duty allocation in order to meet project time lines in full and lot-wise
• Report on daily attendance of employees in areas of responsibility
• Enhance and manage staff discipline for direct reports
• Ensure compliance with company policies and guidelines on receipt, storage and goods issuance among team
• Maintain and ensure a clean, safe working environment within the stocks warehouse
• Ensure team’s compliance with ISO practices
• Work as per Kaizen Guidelines
• Motivate organize and encourage team work among stores workers to ensure work efficiency and in compliance with set standard operating procedures

Qualifications for the Production Supervisor Job

• Higher Diploma in Production or Related course
• Working Knowledge of production, planning & Management
• Ability to work under pressure and demonstrate leadership
• Quality Assurance
• Trained and certified in Welding.
• Health & Safety awareness training
• Team player with good interpersonal skills and high integrity.
• Proficiency in computers (Microsoft Office)
• Demonstrated good communication skills
• Good interpersonal skills
• Able to work under minimum supervision
• At least 7-10 years relevant work experience within a busy Steel fabrication production environment
• Age: Minimum Age 35 years
• Experience in Kaizen
• Previous experience in ISO certified environment

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Customer Care & Admin Assistant Job Responsibilities

Administrative Works

• Respond to all client queries and emails;
• Respond to all phone calls;
• Ensure company compliance;
• Proof read all company material and edit-suggested changes;
• Take note of, document and actively follow up on all business development initiated email conversations;
• Do follow-up email on all potential clients every four days;
• Design format and implement the generation of weekly reports of business development actions;
• Keep an up to date record of all business development activities;
• Follow up on invoices, Know your customer documents during on boarding;
• Document and keep clear backed up record of all company expenditures;
• Prepare a monthly cost report;
• Address all client issues;
• Handle correspondence between client HR and the company;
• Management of office equipment;
• Maintaining a clean and enjoyable working environment;
• Handling external or internal communication or management systems;
• Managing clerical or other administrative staff;
• Organizing, arranging and coordinating meetings.

Client relation and Marketing

• Implement the Business research and development works;
• Social media marketing strategy drafted by management;
• Daily updates of Facebook account;
• 5 Relevant tweets a day on twitter handle;
• Generate business development leads targeting SME’s, Sacco’s, chamas, etc in Kenya;
• Make meetings arrangements and present a schedule of meetings for the directors;
• Run the diary of all company products presentations by business development;
• Attracts potential customers by answering product and service questions;
• Suggesting information about other products and services;
• Opens customer accounts by recording account information;
• Maintains customer records by updating account information.

Business research and development

• Actively map out all competitors in our industry and what they are charging –Monthly report;
• Contact 5 clients daily for customer care and feedback and write actionable reports;
• Be ready to carry out business presentations to possible clients on short notice.

P.A to the directors

• Be ready to take on other assigned duties as far as pushing forward the vision of Thompson Knox is concerned.

Qualifications for the Customer Care & Admin Assistant Job

• Diploma or Degree in any business related course;
• 2+ years in Administration and Customer Service;
• Administration and Customer Service in a financial institution is a plus;
• Background in sales or will also be an added advantage.

Competencies

• Eloquence and attention to detail;
• Passionate about technology;
• An ability to remain calm under extreme pressure.
• Excellent organisational skills.
• Ability to work with teams and take initiative;
• A thorough and methodical approach to your work;
• Ability to work under pressure.

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Sales Representatives Job Responsibilities

• Understand specific units’ definitions and criteria i.e. leads generation, developing selling and up selling strategies and developing retention strategies;
• Understand and efficiently implement the lead management process as per the company’s guideline;
• Achieve the minimum sales targets, bench marking and attaining the per-set monthly, quarterly and annual goals;
• Ensure high levels of customer satisfaction through excellent after sales service;
• Assess customers’ needs and provide assistance and information on product features;
• Build productive trust relationships with customers;
• Accurate booking and closing all sales leads into the CRM/ERP systems;
• Preparing, scheduling and pitching sales presentations;
• New products and services promotion.

Qualifications for the Sales Representatives Job

• Minimum diploma course in a business related course;
• 2+ years experience in sales and marketing;
• Experience in the FMCG industry will be an added advantage.

Competencies

• Honest, excellent and integrity;
• Strong teamwork skills;
• Good written, oral communication and presentation skills;
• Technical knowledge.

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Fleet Manager Job Responsibilities

• Responsible for route planning for all dispatch journeys to ensure timely and economical deliveries to site;
• Responsible for coordinating delivery of products and materials optimising loading efficiency;
• Plan and ensure timely movement of staff between sites and factory;
• Track all Vehicle movements ensuring strict adherence to mapped routes and report all discrepancies;
• Maintain all records for area of responsibility such that information can be retrieved without delay;
• Generate monthly reports on all responsible activities;
• Manage vehicle routine inspections and service by monitoring usage ensuring timely submission to vehicle maintenance division;
• Assist in manpower duty allocation in order to meet project time lines in full and lot-wise;
• Report on daily attendance of employees in areas of responsibility;
• Enhance and manage staff discipline for direct reports;
• Ensure compliance with company policies and guidelines on receipt, storage and goods issuance among team members;
• Maintain and ensure a clean, safe working environment within the stocks warehouse;
• Ensure team’s compliance with ISO practices;
• Work as per Kaizen Guidelines;
• Motivate organize and encourage team work among stores workers to ensure work efficiency and in compliance with set standard operating procedures.

Requirements for the Fleet Manager Job

• Diploma or Degree in logistics or any related course;
• Working Knowledge of logistics planning & Management;
• At least 5+ years relevant work experience within a busy environment with large fleet;
• Proven Experience working with vehicle tracking systems and controls;
• Experience in Kaizen;
• Previous experience in ISO certified environment.

Competencies

• Ability to work under pressure and demonstrate leadership;
• Team player with good interpersonal skills and high integrity;
• Proficiency in computers (Microsoft Office);
• Demonstrated good communication skills;
• Good interpersonal skills;
• Ability to work under minimum supervision.

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Sales Job Responsibilities

Operative

• Drive business for sustainable market growth of CaCO3 and trade products;
• New customer acquisition/development/relationship building;
• Communicate to management customer & product requirements and pricing to gain & maintain business;
• Collect and verify reliability of product forecast information from customer;
• Communicate to management product sample requests and close follow-up with customer on sample results;
• Offer where appropriate technical service support;
• Ensure efficient, correct and complete customer complaint management process;
• Drive continuous customer service improvement;
• Collect, analyze and report all relevant customer information in company information tools.

Strategic

• Collect, analyze and report all relevant information to further grow the different market segment;
• Monitor and report on competitor activities;
• Market surveys of different market segments;
• Ensure presence at conferences, fairs and in technical journals where suitable.

Administrative

• Customer visit reports (commerce, technical information, customer satisfaction);
• Customer complaint reporting;
• Monthly sales performance reporting;
• Monthly reporting to management;
• Monitor account receivables and act proactively on overdue payments;
• Sales forecasting;
• Inform and consult relevant Management about relevant business transactions prior to decision making.

Compliance

• Regulatory and country law compliance;
• Act according to the code of conduct.

Competencies

• Excellent communication verbal and written English;
• Excellent customer relationship skills;
• Ability to manage and work with teams;
• Flexible individual with good problem skills;
• Energetic anependence and proactivity;
• Advanced proficiency in MS word and excel.

Requirements for the Sales Job

• University degree in civil or structural engineer;
• 5+ years of sales experience;
• Sales experience with a chemical background will be an added advantage.

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Position Overview

The Data Analyst will analyze program monitoring data for reporting and provide training and real-time feedback to program staff.

S/he will be responsible for developing a system for, and carrying out routine data quality assessments at field sites, and supporting program staff to trouble shoot data quality problems.

S/he will work with other members of the M&E team to develop and refine data collection tools and support field-based M&E officers to train BOMA mentors to apply the tools.

Data Analyst Job Key Responsibilities

• Monitor and provide critical analysis and feedback on incoming program data
• Ensure the accuracy and completeness of data entered by field teams
• Provide guidance and support to regional M&E Officers to monitor data effectively
• Develop reports for staff to use to ensure the quality of program implementation
• Conduct trainings with field staff on how to effectively monitor data
• Review and update data collection tools and create new tools as needed
• Conduct analysis of current and historical program data
• Use data to identify program gaps and trends
• Compile and present data in a way that is easy to understand
• Innovate new ways to visualize data
• Prepare reports for donors and BOMA staff
• Adhere to project deadlines

Key Performance Metrics:

• Datasets analyzed and reports prepared on time
• Number of DQAs
• Utility of data collection tools

Internal Relationships

• The Data Analyst will report to the Monitoring and Evaluation Manager
• The Data Analyst will work with other members of the M&E team including the Data Analyst, Salesforce
• Analysts and field-based M&E Officers to ensure that quality data is collected and analyzed for use for reporting and learning

Qualifications for the Data Analyst Job

• Bachelor’s degree in statistics, economics, monitoring and evaluation or other relevant field
• At least one year of experience conducting data analysis using Stata (skills to be tested during interview)
• Knowledge of statistics
• Experience reviewing and cleaning large data sets
• Naturally curious and analytical; able to sort through extensive data and craft hypotheses
• Strong writing skills with experience preparing reports and technical documents
• Proficiency in Microsoft Word, Excel and PowerPoint
• Strong organizational, communication and writing skills
• Ability to multi-task and adhere to project timelines