Career Opportunities at Sync Limited - 7 Positions

RESPONSIBILITIES

The role of the Products Agent includes but is not limited to:

• Developing a category product line and enhancing existing products.
• On-boarding new brands, vendors, and products.
• Getting new products as soon as the suppliers have them.
• Negotiating product prices and payment terms.
• Handling relationships with new and current suppliers.
• Ensure product population on the website and maintain accurate and complete product related information.
• Identify process improvements to achieve goals related to product marketing and customer service.
• Having an accurate knowledge of competition.
• Provide competitive analysis on various vendors’ market offerings; identify market trends, pricing or business model.
• Analyzing consumer buying behavior and predicting future trends.
• Getting the periodic electronics products promotional material from the suppliers.
• Work with Managers and marketing teams to ensure that products and services meet customers’ current and future needs.
• Responsible for pricing products in liaison with purchasing and finance.

MINIMUM REQUIREMENTS

• At least a C+ (Plus) grade  in High School/KCSE.
• At least a diploma degree for attended training (not distance/online) on either information science, information technology/computer science, business or a related field.
• Exceptional commercial awareness of the electronics field.
• Must be proficient with PCs and Windows, Microsoft Office (Outlook, Excel, Word and PowerPoint).
• Must be an advanced internet user.
• Must be willing to engage in field work.
• Willing to work on weekends.

KNOWLEDGE, SKILLS & ABILITIES

• Must be exceptionally self-disciplined and have a very strong work ethic.
• Proficiency in oral and written English.
• Strong communication and follow-up skills.
• Proactive, Entrepreneurial and ability to deliver exceptional results.
• Advanced research skills.
• Exceptional analytical, organizational and interpersonal skills.
• A good standard of numeracy in order to analyze facts and figures.
• A flair for negotiation and networking.
• The ability to make important decisions.
• The ability to cope with the pressure of demanding work environment.
• To have confidence in their judgment & decision making when faced with ambiguity.
• To be able to multi-task and be an effective problem solver.
• Tact and diplomacy.

go to method of application »

RESPONSIBILITIES

Among other duties, the successful candidate shall:

• Confirm availability (or lack thereof) of computing & electronics products from vendors as per customers' inquiries.
• See to the timely purchase of customers' orders.
• See to the timely settlement of suppliers/vendors accounts.
• Build relationships with suppliers/vendors.
• Work closely with the Products Associates, Customer Service Associates & Category manager to formulate and execute strategies for the business unit across all marketing channels.
• Have good judgment and wisdom in negotiations, projections, and communication.
• Deal with returns and warranty-related cases.
• Carry out all other related tasks assigned by departmental and business superiors.

MINIMUM REQUIREMENTS.

• At least a B (Plain) grade  in High School/KCSE.
• At least a bachelor's degree for attended training (not distance/online) on either purchasing, finance, information technology/computer science, business or a related field.
• Past training in finance/accounts.
• Exceptional commercial awareness of the computing and electronics field.
• Must be proficient with PCs and Windows, Microsoft Office (Outlook, Excel, Word and PowerPoint).
• Must be an advanced internet user.
• Willing to work on weekends.

KNOWLEDGE, SKILLS & ABILITIES

You will need:

• Must be exceptionally self-disciplined and have a very strong work ethic.
• Proficiency in oral and written English.
• Strong communication and follow-up skills.
• Proactive, Entrepreneurial and ability to deliver exceptional results.
• Advanced research skills.
• Exceptional analytical, organizational and interpersonal skills.
• A good standard of numeracy in order to analyze facts and figures.
• A flair for negotiation and networking.
• The ability to make important decisions.
• The ability to cope with the pressure of demanding work environment.
• To have confidence in their judgment & decision making when faced with ambiguity.
• To be able to multi-task and be an effective problem solver.
• Tact and diplomacy.

go to method of application »

RESPONSIBILITIES

Among other duties, the successful candidate shall:

• Confirm availability (or lack thereof) of computing & electronics products from vendors as per customers' inquiries.
• See to the timely purchase of customers' orders.
• See to the timely settlement of suppliers/vendors accounts.
• Build relationships with suppliers/vendors.
• Work closely with the Products Associates, Customer Service Associates & Category manager to formulate and execute strategies for the business unit across all marketing channels.
• Have good judgment and wisdom in negotiations, projections, and communication.
• Deal with returns and warranty-related cases.
• Carry out all other related tasks assigned by departmental and business superiors.

MINIMUM REQUIREMENTS.

• At least a B (Plain) grade  in High School/KCSE.
• At least a bachelor's degree for attended training (not distance/online) on either purchasing, finance, information technology/computer science, business or a related field.
• Past training in finance/accounts.
• At least one year experience in computing/electronics-related sales/purchasing.
• Exceptional commercial awareness of the computing and electronics field.
• Must be proficient with PCs and Windows, Microsoft Office (Outlook, Excel, Word and PowerPoint).
• Must be an advanced internet user.
• Willing to work on weekends.

KNOWLEDGE, SKILLS & ABILITIES

You will need:

• Must be exceptionally self-disciplined and have a very strong work ethic.
• Proficiency in oral and written English.
• Strong communication and follow-up skills.
• Proactive, Entrepreneurial and ability to deliver exceptional results.
• Advanced research skills.
• Exceptional analytical, organizational and interpersonal skills.
• A good standard of numeracy in order to analyze facts and figures.
• A flair for negotiation and networking.
• The ability to make important decisions.
• The ability to cope with the pressure of demanding work environment.
• To have confidence in their judgment & decision making when faced with ambiguity.
• To be able to multi-task and be an effective problem solver.
• Tact and diplomacy.

go to method of application »

go to method of application »

RESPONSIBILITIES

The role of the Products Associate involves working with product agents to see to the following:

• Development of all category product lines and enhancing the existing products.
• On-boarding new brands, vendors, and products.
• Getting new products as soon as the suppliers have them.
• Negotiating product prices and payment terms.
• Handling relationships with new and current suppliers.
• Ensure product population on the website and maintain accurate and complete product related information.
• Identify process improvements to achieve goals related to product marketing and customer service.
• Having an accurate knowledge of competition.
• Provide competitive analysis on various vendors’ market offerings; identify market trends, pricing or business model.
• Analyzing consumer buying behavior and predicting future trends.
• Getting the periodic computing, mobile networking and electronics products promotional material from the suppliers.
• Work with Managers and marketing teams to ensure that products and services meet customers’ current and future needs.
• Responsible for pricing products in liaison with purchasing and finance.

MINIMUM REQUIREMENTS

• At least a B (Plain) grade  in High School/KCSE.
• At least a bachelor's degree for attended training (not distance/online) on either information science, information technology/computer science, business or a related field.
• At least one year experience in computing/electronics-related sales/purchasing.
• Exceptional commercial awareness of the computing and electronics field.
• Must be proficient with PCs and Windows, Microsoft Office (Outlook, Excel, Word and PowerPoint).
• Must be an advanced internet user.
• Must be willing to engage in field work.
• Willing to work on weekends.

KNOWLEDGE, SKILLS & ABILITIES

• Must be exceptionally self-disciplined and have a very strong work ethic.
• Proficiency in oral and written English.
• Strong communication and follow-up skills.
• Proactive, Entrepreneurial and ability to deliver exceptional results.
• Advanced research skills.
• Exceptional analytical, organizational and interpersonal skills.
• A good standard of numeracy in order to analyze facts and figures.
• A flair for negotiation and networking.
• The ability to make important decisions.
• The ability to cope with the pressure of demanding work environment.
• To have confidence in their judgment & decision making when faced with ambiguity.
• To be able to multi-task and be an effective problem solver.
• Tact and diplomacy.

go to method of application »

JOB RESPONSIBILITIES.

• Provides excellent customer service by responding to customer inquiries, questions, and concerns.
• Identifying needs; assessing interests; explaining the products and options.
• Develops and maintains strong relationships with customers by providing support, information, and guidance
• Recommends changes in products, service, and policies by evaluating results and competitive developments.
• Performs other related duties as assigned.

MINIMUM REQUIREMENTS

• At least a B ( plain ) in High School/KCSE.
• At least a bachelor's degree for attended training (not distance/online) on either customer service, information technology/computer science, business or a related field.
• At least one year experience in computing/electronics-related sales/customer service.
• Exceptional commercial awareness of the computing and electronics field.
• Must be proficient with PCs and Windows, Microsoft Office (Outlook, Excel, Word and PowerPoint)
• Must be an advanced internet user.
• Willing to work on weekends.

KNOWLEDGE, SKILLS & ABILITIES

• Must be exceptionally self-disciplined and have a very strong work ethic.
• Must possess excellent customer service and interpersonal skills.
• Ability to actively listen, communicate clearly, concisely and ensure customer understanding.
• Strong follow-up skills.
• Must be people-oriented and a team player.
• Must be able to build prospects and business relationships
• Solid organizational and time-management and follow-up skills.
• Help sniff out innovative ideas to improve customer service processes and performance.
• Provide complete and appropriate solutions for every customer to maximize customer satisfaction.
• Execute all transactions quickly and accurately.

go to method of application »

JOB RESPONSIBILITIES.

• Provides excellent customer service by responding to customer inquiries, questions, and concerns.
• Recommend selections that meet the customer's needs.
• Identifying needs; assessing interests; explaining the products and options.
• Develops and maintains strong relationships with customers by providing support, information, and guidance
• Recommends changes in products, service, and policies by evaluating results and competitive developments.
• Performs other related duties as assigned.

MINIMUM REQUIREMENTS

• At least a B (plain) in High School/KCSE.
• At least a bachelor's degree for attended training (not distance/online) on either customer service, information technology/computer science, business or a related field.
  
• Exceptional commercial awareness of the computing and electronics field.
• Must be proficient with PCs and Windows, Microsoft Office (Outlook, Excel, Word and PowerPoint)
• Must be an advanced internet user.
• Willing to work on weekends.

KNOWLEDGE, SKILLS & ABILITIES

• Must be exceptionally self-disciplined and have a very strong work ethic.
• Must possess excellent customer service and interpersonal skills.
• Ability to actively listen, communicate clearly, concisely and ensure customer understanding.
• Strong follow-up skills.
• Must be people-oriented and a team player.
• Must be able to build prospects and business relationships
• Solid organizational and time-management and follow-up skills.
• Help sniff out innovative ideas to improve customer service processes and performance.
• Provide complete and appropriate solutions for every customer to maximize customer satisfaction.
• Execute all transactions quickly and accurately.