Ongoing Recruitment at KCB Bank Kenya

The Position:

Reporting to the Lead Applications Developer, the analyst shall support and align efforts to meet customer and business needs. Manage customer relationships and expectations by developing a communication process to keep others up-to-date on project results. This person will be responsible for eliciting, analysing, validating, specifying, verifying, and managing the business needs of the project stakeholders, including customers and end users. The analyst works closely with business units, subject matter experts and technical resources to identify business needs, define projects, develop requirements and manage the development effort to completion.

Key Responsibilities:

• Lead requirements analysis, validation and verification, ensuring that requirement statements are complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, and verifiable
• Elicit requirements using interviews, document analysis, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, competitive product analysis, task and workflow analysis, and/or requirements workshops.
• Ability to communicate (verbal and written) with business units that rely on that information to define system requirements or organizational processes.
• Collect and analyze the project's business requirements and transfer the same knowledge to the development team.
• Business requirements documentation
• Effectively communicate relevant information to company management
• Review and prepare system documentation and specifications in accordance with methodology.
• Lead and develop internal teams
• Suggests areas for improvement in internal processes along with possible solutions
• Facilitate requirements prioritization based on business value.
• Manage requirements traceability information and track requirements status throughout the project.
• Manage changes to requirements through effective use of change control processes and tools
• Balance technology and business issues as well as communicate appropriately with both technology and business experts.
• Assist in enforcement of project deadlines, schedules, and methodologies.

The Person:

For the above position, the successful applicant have the following minimum requirements:

• A University Degree in Computer Science, Computer Studies, Informatics, Information Technology, Information Science from an institution recognized by Commission of Higher Education.
• At least 2 years Business Analysis experience in a busy environment
• Deep understanding of the Software Development life cycle process
• Highly Motivated & Process driven with an eye for detail and always willing to learn.
• Team player and ready to work under pressure.
• Should be able to maintain and promote a positive attitude and work environment.

To be considered your application must be received by Friday, 24th  August 2018

The above positions are demanding roles for which the Bank will provide a competitive remuneration package to the successful candidates. If you believe you can clearly demonstrate your abilities to meet the criteria given above, please log in to our Recruitment Portal and submit your application with a detailed CV.

Qualified candidates with disability are encouraged to apply.

Only short listed candidates will be contacted.

NB: In the event that you are invited to interview for any positions, we will require that you provide us with the following documents:

• National I.D.
• KRA Pin Card
• Birth Certificate of self
• Passport Photo (White Background)
• NSSF Card
• NHIF Card
• Police Clearance Certificate (less than 5 Months old)
• Academic and Professional certificates, including official transcripts
• Certificates of Service from previous employers as applicable

Key Responsibilities:

• Drive the growth of the merchant acquiring business on volumes, distribution, value proposition and bottom line
• Spearhead the delivery of Merchant services support
• Derive strategies for Merchant recruitment in line with the bank’s objectives and ambition.
• Champion and oversee Merchant relationship management
• Support and provide direction to the Merchant technical and operational support functions of the business
• Lead the implementation of Merchant training
• Offer the day to day management of the merchant acquiring teams
• Identify, initiate & Steer the merchant acquiring internal stakeholder engagements and relationships with support and related functions and units.
• Manage external stakeholder partnerships including card schemes, regulators and business partners
• Timely delivery of merchant acquiring projects for the business

The Person:

For the above position, the successful applicant have the following minimum requirements:

• A Bachelor's degree in a Business related field from an institution recognized by Commission of Higher Education.
• Professional certification in MBA or Banking is added advantage.
• A minimum of 6 years’ experience in managing Card Business with below responsibilities:
• Sales, Relationship Management, Credit, Banking Operations,
• Merchant Acquiring, Card Operations & Schemes Operations
• Team Management & Project Management
• Thorough knowledge of Card Business Products & Services with extensive Banking Industry knowledge.
• Excellent interpersonal, and negotiation skills with the ability to network, generate new business and develop strong business relations.
• Strong leadership skills with demonstrated competencies in championing high performance management.
• A good understanding of Risk, Compliance policies and procedures.

To be considered your application must be received by Monday, 20th August 2018

The above positions are demanding roles for which the Bank will provide a competitive remuneration package to the successful candidates. If you believe you can clearly demonstrate your abilities to meet the criteria given above, please log in to our Recruitment Portal and submit your application with a detailed CV.

Qualified candidates with disability are encouraged to apply.

Only short listed candidates will be contacted.

NB: In the event that you are invited to interview for any positions, we will require that you provide us with the following documents:

• National I.D.
• KRA Pin Card
• Birth Certificate of self
• Passport Photo (White Background)
• NSSF Card
• NHIF Card
• Police Clearance Certificate (less than 5 Months old)
• Academic and Professional certificates, including official transcripts
• Certificates of Service from previous employers as applicable