Data Center Administrator at Standard Chartered Bank Kenya

• To Administrate/operate Data Centre for East, Central and South Africa Region Systems (which includes e-BBS, e-BRANCH OPAL, IDS, OPICS, Filenet, e-OPS, MARCIS/LOS,SPARROW,ADC,SIGCAPMICR, Telecoms, ,VISA, ISIS,CMOD, Datastore, Samba, Collections, Microsoft Outlook, etc in an efficient manner to ensure maximum availability of online services to the banks customers.
• To produce reports correctly and timely and ensure critical reports are received by users within the time agreed in Service Level Agreement.
• To ensure that all processing is done expeditiously.
• Ensure Malignance of a healthy environment through strict compliance with AML and CRM standards, as defined by the Group and Local Regulatory Authorities.

Key Roles and Responsibilities

• Ensure that all problems relating to hardware/software and operation are documented logged and reported to the Data Centre Manager and Stakeholders within Technology and Business Units.
• Ensure that adequate stock of auxillary items to the computer equipment is maintained.
• To run all the systems in the Data Centre including ATM Sparrow, ATM, EBBS, LOS, etc and associated peripherals.
• To ensure all jobs are processed correctly as scheduled i.e. Start of Day, End of Day, Daily, and Weekly etc.
• Ensure all output is of good standard and all jobs are correctly processed and output is produced in accordance with the requirements.
• Ensure that housekeeping for all the systems is done strictly according to schedule and periodical-stripping schedules are complied with.
• Ensure that system security is upheld as per Security Guidelines and report any potential risks.
• Provide 1 st Level Support to branches and other users.
• Get actively involved in DRP both in testing and also in event of a disaster.
• Ensure that backups of all systems are done as per laid down procedures and ensuring back up tapes are securely taken to offsite.
• Ensure the Implementation and monitoring of KYC & CRM measures is in line with Group and Regulatory requirements.
• Ensure Customer Data Confidentiality is complied with at all time.
• Ensure you do not recover upload files from backup folder with approval from Team leader and Data Centre Manager.
• Ensure all reports are reviewed in Samba and CMOD upon completion of EOD.

Qualifications And Skills

• At least University Degree in computer related field or equivalent.
• At least 3 years Computer Operations experience especially System Administration.
• A good Technical Understanding of Computer hardware and Software and operations
• Knowledge of Banking, IT Functions, standard and procedures.
• Knowledge of System hardware, Software and other products.
• Knowledge of Communications hardware and Software equipment and network application.
• Knowledge of System commands and utilities.
• Hardware Support and administration ability.

Diversity and Inclusion

Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.