Direct Sales Rep at Janta Kenya

Direct Sales Rep Responsibilities

• Developing long-term relationships from the sister company Borderless Tracking as well as targeted prospective clients that require any Tracking services.
• Connecting with key business owners and executives in an effort to build and maintain business networks
• Liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs.

Specific Responsibilities

• Operate as the lead point of contact for any and all matters specific to the customers
• Prepare action plans and schedules to identify specific targets and to project the number of contacts to be made
• Follow up on new leads and referrals resulting from field activity.
• Weekly and daily accounting – prospects, closures, on-going projects (flow of information)
• Prepare a variety of status reports, including activity, closings, follow-up, and adherence to goals.
• Manage account services through quality checks and other follow-up
• Customer service/operations – schedule sending information to clients for verification, sending in quotations, LPOs to finance for billing
• Build and maintain strong, long-lasting customer relationships
• Identify and resolve client concerns.
• Develop a trusted advisor relationship between key customer stakeholders and the company.
• Ensure the timely and successful delivery of the company’s solutions according to customer needs and objectives
• Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders and management
• Forecast and track key account metrics.
• Identify and grow opportunities within territory and collaborate with sales teams members to ensure growth attainment
• Assist with high severity requests and escalate issues as needed
• Any other duties within the scope of your work as may be assigned by the General Manager from time to time.
• Participate in marketing events such as seminars, trade shows, and telemarketing events.
• Follow-up for collection of payment.
• Provide on-the-job training to new sales employees.

Qualifications for the Direct Sales Rep

• 2 years of account/Sales management or other relevant experience. Having worked in fleet tracking company is an added advantage.
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive
• Experience in delivering client-focused solutions based on customer needs
• Proven ability to manage multiple projects at a time while paying strict attention to detail
• Excellent listening, negotiation and presentation skills
• Excellent verbal and written communications skills
• Proven ability to execute a sale from prospect to closing