Assistant Restaurant Manager at Mambo Italia

Duties & Responsibilities

• To have a thorough understanding and knowledge of all food and beverage items in the menu and the ability to recommend Food & Beverage combinations and up sell alternatives.
• To ensure that the outlet cashiering procedures are strictly adhered to and that the Point of Sale system is updated and operated correctly.
• To establish and strictly adhere to the per stocks for all operating equipment, supplies, inventory, and to ensure that the outlet is adequately equipped.
• To conduct monthly inventory checks on all operating equipment and supplies.
• To ensure that restaurant premises, Furniture Fixtures and Equipment, silverware, glassware, porcelain etc. is clean and in good working order.
• To ensure reservation requests are carried out accurately.
• To handle guest enquiries in a courteous and efficient manner and report guest complaints or problems to the General Manager if no immediate solution can be found and assure follow up with guests..
• To submit all guest / staff incident reports.
• Train employees ensuring that they have the necessary skills to perform their duties with the maximum levels of productivity and efficiency.

Minimum Requirements

• A Degree or a Diploma in Hotel Management or Food & Beverage Sales
• Proficiency in Point of Sale(POS) software, inventory software
• 3-5 years experience in a similar role in a 5 star restaurant or hotel