LCS Coordinator Spares at Duma works

Duma Works is recruiting a LCS Coordinator Spares for our client, Krones LCS Center East Africa Ltd. The company provides after sales services to clients in the fields of process, filling and packaging technology.

Department: LCS Sales
Reporting Structure: LCS Sales Manager

Overview

The LCS Coordinator Spares will contribute to the organizational goal by ensuring interactions with customers and Krones internal for all matters relating to spare part quotations and orders.

Responsibilities

• Coordinate all enquiries, quotations and orders for Spares products
• Clarification of all queries before orders are placed
• Follow-up on status of each order with the supply chain department and keep customer informed on the status.
• Use the escalation procedure to prevent order delays by being pro-active
• Keep internal role players informed on status of key orders timeously
• Process invoicing and shipping documentation accurately and timeously.
• Work closely with the Finance Department to clear any queries and/or discrepancies.
• Follow-up with customers on OPEN quotations to ascertain status of a potential order.
• General administration/filing

Requirements

• Degree/Diploma in Business Management or Purchasing and Supplies
• Minimum 1 year experience in a similar role

Personal competencies

• Self-motivated, independent, solution orientated, deadline driven individual with good time management skills
• Good communication skills ( written and verbal)
• Excellent sales & negotiation skills
• Attention to detail
• Ability to work under pressure
• Strong business administration skills
• Client focused

Specific Job Skills

• Pricing knowledge
• Customer relations

Computer Skills

• MS Office
• SAP

Application deadline: 5th April 2018