Sales Assistant at Britam

Job description

Job purpose

The role holder will be responsible for supporting the General Manager to generate fast and synthesized information from sales team and also provide necessary support to the sales staff in the department. The role will report to the General Manager, Sales.

Key Responsibilities

• Preparation of Management reports under direction of the GM-Country Sales;
• Collect and collate data in a manner that gives management information;
• Assist the Sales team in assembling of tender documents;
• Receive, verify, record and submit the agency application forms for approval from Branches
• Custodian of the Departmental documents including contracts with intermediaries, SLAs and official schemes including incentives
• Computing variable pay for sales staff per the criteria approved
• Keeping track on sales per team member;
• Receive and collate emerging issues from all stakeholders for the department;
• He/she will also be the custodian of all the sales reports for the department;
• Works with team members to optimize information and analytic usage to ensure report(s) developed are focused towards providing respective users with quick and actionable sales intelligence;
• Ensure that reports and analysis of the same are issued on a timely basis as per the agreed regularity through liaison with all relevant parties;
• Offer hands on system support to the Sales team.

Knowledge, Experience And Qualifications Required

• Diploma in a Business related field;
• Possess good data analysis techniques;
• Certificate of proficiency in insurance or progress in ACII or AIIK;
• Be a team player and a fast learner;
• At least 2-3 years’ progressive work experience in data analysis within a business environment;
• Excellent interpersonal and communication skills;
• Proficiency in Computers packages especially word processing and spreadsheets.

Essential Competencies

• Learning and Researching: Rapidly learns new tasks and commits information to memory quickly; demonstrates an immediate understanding of newly presented information; gathers comprehensive information to support decision making at management level; learns from successes and failures and seeks colleague and customer feedback.
• Working with People: Shows respect for the views and contributions of other team members; shows empathy; listens, supports and cares for others; consults others and shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well.
• Applying Expertise and Technology: Applies specialist and technical expertise; uses technology to achieve work objectives; develops job knowledge and expertise (theoretical and practical) through continual professional development; demonstrates an understanding of different organisational departments and functions.
• Delivering Results and Meeting Customer Expectations: Focuses on customer needs and satisfaction; exhibits high standards for quality and quantity; monitors and maintains own quality and productivity; works in a systematic, methodical and orderly way; consistently achieves projects goals.
• Following Instructions and Procedures: Follows procedures and policies; keeps to schedules; arrives punctually for work and meetings; demonstrates commitment to the organisation; complies with legal obligations and safety requirements of the role.
• Adhering to Principles and Values: Upholds ethics and values; demonstrates integrity; accepts diversity; display individual responsibility towards the community and the environment; models the organisational values during every day interactions.