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  • Posted: Jul 23, 2021
    Deadline: Aug 6, 2021
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  • Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya - incorporated with effect from January 1, 2016 - and all KCB's regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. It als...
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    Assistant Manager Application Support

    The Position: 

    The primary role of the Assistant Manager Application Support is to ensure the Bank’s technology system availability is not compromised by guaranteeing its timely accessibility 24 x 7 x 365.

    He/ She is also responsible for the delivery of Technology services and administration of enterprise applications that provide a high level of service, system performance and functionality required to meet business objectives and customer (internal/external) expectations.

    Key Responsibilities:

    • Collaborate with other Technology staff to ensure smooth and reliable operation of software and systems for fulfilling business objectives and processes.
    • Implement and adhere to regular systems maintenance policies and procedures, including change request mechanisms and update schedules to ensure optimum uptime and service availability.
    • Participate in system acquisition process; propose and create system design models, specifications, diagrams, charts and implementation roadmaps to provide strategic direction to the business.
    • Administer the assigned Systems at Application level and connected databases, define and optimize database structures, content and processing flows through appropriate Data Definition, Data Manipulation and Data Control Languages.
    • Perform recovery and testing of systems and processes in accordance with the bank’s disaster recovery and business continuity strategies.
    • Create and maintain documentation as it relates to system configuration, mapping, and processes.
    • Ensure compliance of SLAs on data and system availability by other Technology system users.
    • Attend to adhoc user requests.

    The Person:

    For the above position, the successful applicant should have the following:

    • Bachelor’s degree in Information Technology, Computer Science or related from a recognized university.
    • At least 3 years’ experience in Information Technology with at least 2 years’ experience in computing platforms, operating systems, and databases.
    • Knowledge of SAP and E-Business suite applications.
    • Understanding of UNIX operating environment.
    • Knowledge of file transfer services is desired.
    • Strong interpersonal and communication skills.

    Method of Application

    Interested and qualified? Go to KCB Bank Kenya on ke.kcbgroup.com to apply

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

  • Send your application

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