Assistant Underwriting Manager- General Insurance at Old Mutual Kenya

Job Description

To assess, price and determine terms for risks presented within set standards of service in a manner to ensure quality selection of risks and timely service delivery, ensure attainment of operational excellence in underwriting department as well as develop and review existing products to ensure they meet changing market demands.

KEY TASKS AND RESPONSIBILITIES

• Ensure risks accepted are within the set underwriting guidelines and are covered under the reinsurance programme.
• Assist in providing technical advice to staff on rating and underwriting of complex risks.
• Support management on underwriting processes like business onboarding, documentation, risk surveys, valuations, policy issuance, certificates management, cancellations, refunds and review of underwriting manual.
• Provide support on product development and business innovation initiatives to ensure continuous review of existing products to meet changing market needs.
• Assist in product review, risk pricing and quotations.
• Respond to daily operational queries to ensure smooth operation and efficient customer experience within the stipulated turnaround times.
• Assist in reviewing underwriting processes, systems and standard operating procedures to meet the changing business needs and emerging control environment risks.
• Preparation and submission of monthly underwriting returns to IRA.
• Preparation and update of all compliance risks, events, indicators and actions into the risk management system.
• Auditing and monitoring compliance levels on various compliance issues such as underwriting guidelines, documentation, authority matrix, data completeness, risk cessioning in the system and compliance with filed and reinsurance rates.
• Enforce and ensure 100% compliance.
• Review and approval of policy schedules and documents
• Identify processes and product training needs and organize relevant training to fit such identified gaps.
• Assist in coaching and mentoring staff on underwriting guidelines, standard operating procedures and technical product knowledge.

SKILLS AND COMPETENCIES

• Sound Technical and Underwriting Skills
• Intensive and Extensive Product Knowledge.
• Good Analytical, Customer Service and communication Skills.
• Aligns Execution - Planning and prioritizing work to meet commitments aligned with organizational goals.
• Manages Complexity - Making sense of complex, high volume and sometimes contradictory information to effectively solve problems.
• Builds Effective Teams - Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals.
• Ensures Accountability - Holding self and others accountable for meeting commitments.
• Business Insight - Applying knowledge of business and the marketplace to advance the organization’s goals.
• Strategic Vision - Seeing ahead to future possibilities and translating them into breakthrough strategies.
• Drives Results - Consistently achieving results, even under tough circumstances.
• Customer Focus - Provides cautious, timely and helpful service to encourage client loyalty.
• Engages & Inspires - Creating a climate in which people are motivated to do their best to help the organization achieve its objectives.
• Instils Trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity
• Cultivates Innovation - Creating new and better ways for the organization to be successful.
• Develops Talent - Developing people to meet both their career goals and the organization’s goals.

KNOWLEDGE & EXPERIENCE

• Minimum of 5 years of experience in insurance.
• In-depth knowledge of underwriting and general insurance products.

QUALIFICATIONS

• Bachelor's degree in insurance, actuarial Science or business-related field.
• Professional qualification (ACII or IIK) or good progress.