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The new NCBA has harnessed the power of both NIC and CBA to create a bank that brings together the best of both worlds from cutting edge mobile banking to good old-fashioned relationship management; from scalable business banking to financial services that grow as your business does; from best-in-class choice of products to investment solutions tailored to your specific needs.
Job Purpose Statement
This role will be responsible for systems support on IBPS(or other BPM Solutions), Omnidocs (or other eDMS Solutions) and Credit Quest (or other Loan Origination Systems). The preferred candidate will also act as a business analyst for IBPS, Omnidocs (or other eDMS Solutions) and Credit Quest (or other Loan Origination Systems) Systems delivery and a relationship manager to the Related System users and ensuring Service Level agreements of uptime and performance are attained and maintained at all times. This includes support for projects and changes carried out on any of these applications. In collaboration with external vendors, system experts and information security experts the BPM Analyst will support the BPM Specialists to resolve IBPS, Omnidocs (or other eDMS Solutions) and Credit Quest (or other Loan Origination Systems) software and service problems in a timely and accurate fashion according to agreed SLA.
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