Business Support Assistant (Programme) G4, Re-Advertisement at World Food Programme (WFP)

Duties and Responsibilities:

• Provide programme staff with support with official travel arrangements and accommodation bookings 
• Follow up on the procurement plan and payment of invoices and/or processing of purchase orders 
• Gather information with clear direction to support the drafting of documents and preparing reports by other staff. 
• Respond to queries and escalate where appropriate, in order to provide a timely and accurate service to clients. 
• Support processing and managing routine administrative and financial tasks in various functional areas, to contribute to the effective and timely management of resources. 
• Provide revision and proof-reading services for standard documents, to contribute to the development of accurate documentation. 
• Take responsibility for the maintenance of set standard systems and files, to ensure information is accurate and readily available for the function. 
• Identify simple discrepancies in statistics and data, such as missing information, and report to senior staff in order to support clients to deliver their work. 
• Take responsibility for data integrity to facilitate availability of accurate information in corporate systems. 
• Provide guidance on routine business support methods and practices to junior colleagues to ensure services are delivered consistently and to the required standards. 
• Work with a variety of individuals, taking on feedback where appropriate to assist in business support delivery for staff. 

Do you meet the minimum requirements?

• Education: Completion of secondary school education. A post-secondary certificate in the related functional area is desirable.
• Experience: Four or more years of progressively responsible work experience in the relative business stream with experience in general administrative work.
• Language: Proficiency in oral and written communication in English is a must.

Knowledge & Skills:

•  Proficient in the use of office equipment and computer software packages, such as Microsoft Word. 
• Knowledge of work routines and methods in order to complete processes under minimal supervision. 
• Uses tact and courtesy to give and receive information to a wide range of individuals. 
• Ability to identify data discrepancies and rectify problems requiring attention.