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  • Posted: Feb 26, 2024
    Deadline: Not specified
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    Ngao Credit Limited, a non-deposit taking Micro-Finance Institution (MFI), was incorporated as a Private Limited Company under the Companies Act (Cap 486) of the Laws of Kenya, on March 20, 2008 and commenced operations on July 1, 2009. Ngao Credit Limited (hereafter referred to as NCL) is also licensed by the City Council of Nairobi to provide small scale f...
    Read more about this company

     

    Customer Success Manager

    Qualifications & Skills
    Strategic Leadership:

    • Develop and execute the overall Customer Success strategy aligned with the company's goals.

    Customer Advocacy and Feedback:

    • Leverage satisfied customers as advocates and gather feedback for continuous improvement

    Cross-functional Collaboration:

    • Foster collaboration between Customer
    • Success and other departments to drive overall business success.

    Customer Lifecycle Management:

    • Implement strategies for customer retention and expansion.

    Method of Application

    Send your application to hr@ngaocredit.com

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