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  • Posted: Mar 24, 2023
    Deadline: Not specified
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    The AfDB’s mission reflects the aspirations of the entire African continent. It is firmly rooted in a deep understanding and experience of Africa. The Bank aims to be at the center of Africa’s transformation and to improve the quality of Africa’s growth, promote inclusive growth and spur the transition to green growth.
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    Division Manager, Business Process Re-Engineering Division (SNBT.2)


    The mandate of the Business Process Re-engineering Division (SNBT.2) is to coordinate the implementation of the Transformation Agenda initiatives approved by Senior Management. The division is also responsible for providing leadership and technical expertise in managing the review of the Bank’s business processes, and the implementation of related information technology systems and change management plans.

    The Division Manager will lead a small team of core staff (and occasionally Consultants, where required) to fulfil the key deliverables described above.


    As part of the SNBT Management team, and under the leadership of the Director, the Division Manager for SNBT.2, together with their staff will be responsible for supporting the fulfilment of the SNBT mission, with accountability for the following:

    Business Process Reengineering Design

    • Develop and maintain a catalog of key Bank business processes.
    • Document the “As-Is” processes in the catalog with detailed flow maps determining who (staff, managers, institutional structures) does what, when, how, and why.
    • Provide technical guidance and coordination to concerned Bank organization units on business process re-designing to improve delivery efficiency, enhance responsiveness to clients and competitiveness with peer service providers, increase development effectiveness.
    • Compile and track the performance metrics of the Bank’s major business processes, notably, the time required to execute processes.

    Business Process Reengineering Implementation

    • Conduct the implementation of “To-Be” processes and identify impacts on organizational structures, systems, information technology systems, and impacted people.
    • Lead the update of related organizational structures, policies, and procedures in collaboration with SNBT.1 and the concerned business departments.
    • Manage the implementation of related information technology systems in collaboration with TCIS.1 and the concerned business departments. 

    Change Management Implementation

    • Lead the development of the change management strategy and related plans for the adoption of the reengineered processes in collaboration with SNBT.1, the change management practitioners, and the concerned business departments.
    • Conduct and support the execution of the change management plans for all reengineered processes in collaboration with SNBT.1, the change management practitioners, and the concerned business departments.

    COMPETENCIES (skills, experience and knowledge):

    • A minimum of a Master's degree in Finance, Business Administration, Economics, Statistics, Operations research or related fields.
    • At least ten (10) years of relevant and progressive professional experience in Finance, development work, or any related fields. Prior business transformation experience in the AfDB, similar MDBs or private sector will constitute a key success factor for delivery in this role. 
    • Superior leadership qualities, technical excellence and first-rate interpersonal and follow-up skills.
    • Strong analytical and strategic capabilities.
    • Sound understanding of the business and operational needs with proven capacity to innovate and promote change initiatives in policies and processes in large organizations.
    • Strong project management skills which demonstrate the ability to see the bigger picture without losing sight of the detail.
    • Ability to exercise sound judgement and creativity in identifying options and risks in order to make the right decisions around issues that have the potential to have a significantly adverse effect on the organization both in financial and employee relations terms.
    • Good/sound judgment and strong integrity.
    • Ability to lead cross-complex and corporate assignments.
    • Demonstrated ability to produce high quality work on a variety of issues with very short deadlines, to take prudent risks and make effective and timely decisions.
    • Ability to communicate and write effectively in English and/or French with a good working knowledge of the other language.
    • Competence in the use of Bank standard software applications (Word, Excel, PowerPoint), Knowledge of SAP is highly desirable.

    Closing Date: 01-Apr-2023


    Method of Application

    Interested and qualified? Go to African Development Bank on to apply

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