Ecosystem Lead Non-Governmental Organisations (NGO) Sector at KCB Bank Kenya

KEY RESPONSIBILITIES

Strategy Development & Execution

• Design and implement an ecosystem strategy for NGOs, foundations, and donor-funded projects.
• Translate sector needs into targeted Customer Value Propositions (CVPs), encompassing banking, credit, payments, insurance, and digital channels.

Stakeholder Engagement & Relationship Management

• Build and maintain strategic relationships with NGOs, funding partners, UN agencies, government-aligned programs, and implementation partners.
• Engage with procurement officers, grant managers, finance directors, and program leads to provide comprehensive banking solutions.

Ecosystem Structuring & Value Chain Finance

• Map NGO value chains (e.g., implementing partners, suppliers, contractors, field agents).
• Develop and promote financing solutions for:
• NGO contractors and vendors
• Healthcare and education programs
• Relief supply and logistics networks
• Introduce tailored lending models (e.g., program-based credit, LPO financing, guarantee-backed funding).

Product Innovation & Digitization

• Co-develop embedded banking tools for:
• Donor disbursements
• Beneficiary payments
• Mobile-based grant tracking and reporting
• Leverage fintechs to digitize cash transfer programs, field agent payments, and NGO treasury services.

 Internal Coordination & Collaboration

• Work cross-functionally with Corporate, Retail, Micro-Banking, DFS, Treasury, and Bancassurance to deliver aligned solutions.
• Coordinate ecosystem sales enablement and performance reporting across business units.
• Ensure proper revenue attribution and joint scorecard reviews across contributing teams.

Data & Performance Analytics

• Maintain an up-to-date NGO ecosystem database with funding levels, projects, geographies, and transaction volumes.
• Track and analyze ecosystem KPIs including deposits, credit utilization, product penetration, and client engagement.

Thought Leadership & Sector Visibility

• Represent KCB in NGO forums, donor workshops, and sector networks.
• Generate insights on trends in aid financing, humanitarian innovations, and regulatory changes impacting NGOs segment.

MINIMUM POSITION QUALIFICATION REQUIREMENTS

Academic & Professional 

• Education     Bachelor’s degree    Bachelor’s degree in any relevant area     RQ
• Professional Qualifications    Any relevant field    AA     
• Master’s degree    Any relevant field    AA     

Experience

• Total Minimum No of Years’ Experience Required     6

Detail    Minimum No of Years    Need Type[1]

• Sales and business development    6    ES
• Relationship and stakeholder management    6    ES
• Experience in the NGO  sector     3    ES
• Management reporting and presentation    3    ES
• Project management    3    DE
• Digital products solutioning     2    DE
• Business (performance) analysis    2    ES
• Financial analysis    2    ES
• Credit/lending     2    DE
• Banking operations    2    DE