Executive Housekeeper at Fairmont Hotels & Resorts

You will oversee the Housekeeping & Laundry department, helping the team create memorable experiences for our internal and external guests while always ensuring the highest standards of excellence.

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies and the opportunity to earn qualifications while you work
• Opportunity to develop your talent and grow within your property and across the world
• Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

• In charge of Housekeeping & Laundry Department, including management of rooms, public areas, linen, staff uniform, room amenities and relevant supplies.
• Managing, planning and executing tasks related to departmental costs, inventories, training, budgeting, operational schedules, departmental manning, guest experience, departmental reports, team issues, departmental policies and other related issues.
• Maintain a consistent focus on improving the overall flow of housekeeping operations, seeking ways to maximize and improve the operation through productivity management and energy savings programs.
• Ensure guests are communicated with and assisted in an efficient, warm and professional manner by all team members and implement and manage a process to measure the same.

Your experience and skills include:

• Candidate must possess at least Advanced Diploma in Hospitality/Tourism/Hotel Management or equivalent.
• At least 3 years of working experience in a similar position.
• An eye for detail
• Candidate must possess good interpersonal and communication skills
• Team spirit, high productivity and able to work under pressure.
• Energetic, result-oriented and prepared to face challenges.