Head, Cash Management Sales, Implementation & Support at NCBA Group

Job Purpose Statement

The Head, Cash Management Sales is a strategic and critical role charged with formulating actions around sales that drives non funded income (NFI) for the entire bank as well as uptakeand utilisation of Cash Management products and services to all bank customers. This role has oversight over a Sales team supporting Corporate, Retail and Treasury business units and alsohas oversight over both Implementation and Channel support units. The role is also a critical advisor to other Cash Management units within Uganda, Tanzania and Rwanda subsidiaries.

• Strategic formulation and execution of Cash Management product and services sales programmes for the entire bank and the region.
• Grow NFI transactional revenues while providing effective client support and relationship development relating to Cash Management products and services.
• Support innovation of Cash Management products and services to take care of both current and future needs of the banks’ customers.
• Lead the Cash Management Sales team to ensure team objectives are achieved successfully.
• Ensure critical Implementation and training support is provided to new and existing bank customers on cash management product and services.
• Ensure channel support with regard to queries and system updates is provided to new and existing bank customers on cash management product and services

Job Specifications

Academic:

• University degree and any other relevant Professional qualifications.

Professional:

• ACIB/AKIB Banking qualifications will be an added advantage
• A professional qualification in IT or project management field is an added advantage.
• Proficient in Ms Office Suite – Ms Word, Power Point, Ms Excel

Desired work experience:

• Minimum 5 years’ sales experience
• 5 - 10 years banking operations experience
• Critical –operational knowledge of cash management products and structures
• Previous management experience in a sales and banking operations role

Closing on: Sep 23, 2022