House Keeping Manager at Premier Hospital

JOB PURPOSE

Reporting to the Operations Manager, the successful candidate will be responsible for coordinating and supervising the housekeeping department in the hospital to ensure a clean, safe, and comfortable environment.

CORE RESPONSIBILITIES

• Develop and translate Housekeeping Policies and Procedures into daily operations.
• Align departmental objectives to the Hospital Strategic Plan and engage staff towards achieving the objectives.
• Develop the department’s budget in liaison with the Operations manager for approval by management and ensure the department operates within budget
• Initiate procurement of housekeeping equipment and supplies, develop, monitor and maintain an inventory of the same.
• Ensure operations conform to Quality Management requirements and engage activities for continuous quality improvement.
• Responsible for department’s financial data and statistics and monitoring of unit expenditures
• Develops work plans and standard operating procedures to ensure smooth flow of work processes.
• Actively communicates with administration and other hospital departments to ensure service standards are met
• Inspects the facility periodically to determine problems and necessary maintenance measures
• Ensures housekeeping induction is done to all Inpatient clients
• Carries out daily ward rounds to ensure comfort of all the patients
• Gathers In–patient client feedback and recommends corrective measures.
• Plans, organizes, directs, coordinates, and supervises functions and activities of the department
• Establishes work standards and workflow compliance to Infection Control Procedures
• Develops and maintains job descriptions for department staff
• Encourages and mentors staff creativity and innovation
• Ensures compliance with all regulatory agencies

MINIMUM REQUIREMENTS/ QUALIFICATIONS

• Diploma in Housekeeping, Hospitality Management or its equivalent.
• Bachelors degree will be an added advantage
• 3 years progressive housekeeping management experience 2 years of which must have been in a Hospital Set Up
• A minimum of 1 year in Supervisory position
• Training in Infection Control

PERSONAL CHARACTERISTICS & BEHAVIOURS

• Must be self-motivated, energetic, able to solve problems and work in a diverse environment.
• Demonstrated leadership and a history of excellent attendance with the ability to work independently.
• Superior Interpersonal and organizational skills
• High degree of professionalism and ethics
• Good communication skills and the ability to communicate with a diverse range of people