HR Coordinator at The Ritz-Carlton, Masai Mara

• As a HR Coordinator, you will provide essential administrative support to the Human Resources function, helping ensure that every Lady and Gentleman experiences a well-organized, compliant, and welcoming workplace.

Your Role

• Provide day-to-day administrative support to the Human Resources department, ensuring accurate record-keeping and documentation.
• Assist with onboarding processes, including preparation of employee files, contracts, and orientation materials.
• Maintain and update employee records, attendance logs, and HR databases in a timely and confidential manner.
• Assist with training logistics, internal communications, and employee engagement initiatives.
• Ensure compliance with company policies, labour regulations, and internal procedures.
• Support HR-led initiatives that reinforce the Culture of Ladies and Gentlemen.

What We're Looking For

• Diploma or certificate in Human Resources, Business Administration, or a related field.
• 1-2 years' experience in an HR or administrative support role (hospitality exposure is an advantage).
• Strong organizational and administrative skills with high attention to detail.
• Professional communication skills and the ability to handle sensitive information with discretion.
• A positive, eager-to-learn mindset with a genuine interest in people and service culture.
• Proficiency in basic computer applications (MS Office); HR systems exposure is an added advantage.

The Ideal Candidate

• You are a confident and reliable HR professional who takes ownership of processes and thrives on coordination.
• You understand that behind every exceptional guest experience is a well-supported team, and you take pride in ensuring that every Lady and Gentleman feels informed, valued, and empowered.