Human Resource Generalist at CDL Human Resource

Key Responsibilities

• Recruitment & Onboarding
• Conduct interviews for business unit positions, make referrals to hiring managers, and ensure efficient turnaround time.
• Guide hiring managers on writing job profiles and developing job descriptions.
• Coordinate the onboarding process and ensure all new hires in our client have a good understanding of the company vision, mission, and values, including its approaches, policies, procedures, strategies, and operations.
• Inform employees of their rights, responsibilities, and code of conduct.
• Performance Improvement
• Ensure job descriptions are reviewed and updated regularly.
• Identify trends and recommend solutions to improve employee performance, retention, and development.
• Assist in the implementation of the feedback process (Connect for Growth).
• Provide ongoing support and coaching to line managers in implementing the performance appraisal system.
• Learning & Development
• Conduct onboarding training and orientation sessions for new employees.
• Maintain documentation of learning activities and ensure accessibility of the knowledge base.
• Coordinate and oversee learning and development programs.
• Assist in implementing the people development strategy.
• Evaluate and monitor training programs to ensure objectives are met.
• Maintain employee training records.
• Employee Relations
• Consult with employees and management on employee relations issues.
• Improve work relationships, build morale, and increase productivity and retention.
• Communicate the disciplinary process effectively (warnings, appeals, etc.).
• Handle staff grievances and disciplinary processes in accordance with our client’s policies and procedures, ensuring compliance with employment law and full confidentiality.
• Maintain confidential records related to grievances and complaints and coordinate investigations where necessary.
• Culture
• Champion our client’s behaviours and support initiatives that drive a positive work environment.
• Promote team innovation and engagement.
• Coach leaders in promoting open communication and teamwork.
• Celebrate and affirm culture role models.
• Stakeholder Management
• Maintain strong working relationships with line managers and Senior Management.
• Stay abreast of HR trends and share insights as needed.
• Drive staff culture initiatives to enhance collaboration across the organization.
• Lead HR-related training initiatives across various levels.
• Project Management
• Participate in company projects.
• Create tools and templates to enhance departmental effectiveness.
• Reporting
• Submit weekly and monthly performance reports as directed by the HR Manager.
• Prepare monthly absenteeism reports for the specific business unit.
• Analyze HR trends and metrics in partnership with HR peers to develop programs and policies.

Requirements

Professional / Academic Background

• Bachelor’s degree in Human Resource Management, Social Sciences, Business Administration, or equivalent.
• 5–8 years’ experience in Human Resource Management/Administration within a recognized organization, preferably in the Fashion & Apparel, Retail, or Manufacturing industry.
• Sound knowledge of Labour Laws and Employment Act, 2007.
• Active membership in a relevant professional body with good standing.
• Tech savvy.