IT Intern at Terre des hommes (TDH)

Main responsibilities : Information Systems (IS)

• Assist the Logistics Officer in the implementation of good technical and procedural practices in the preparation, installation, maintenance, and repair of equipment.
• Assist the Logistics Officer to control, maintain, monitor, and consolidate the reporting of all IT equipment, tools and services of the Information Systems (IS) and telecommunications of the delegations in its area, in accordance with TDH standards, policies, protocols and procedures.
• Assist the Logistics Officer in the improvement of services by reporting the main problems and issues raised by the various sites in the delegation.
• Monitors the tickets raised on the IT service portal for the delegation and follow with the logistics officer for solution(s) to close the tickets in the shortest time possible.
• Assist the Logistics Officer to update, publish and archive all user and IS documentation due to changes in IS infrastructure, equipment, and services.

Main responsibilities : Assets Management

• In liaison with field Logistics focal contacts, leads in gathering all information related to procured assets for asset register update.
• Ensures all assets are always appropriately tagged in line with TDH Asset management policy.
• Ensures assets inventory control/check is done periodically through physical count as per TDH policy.
• Liaises with asset users to ensure assigned assets in good condition and utilization all the time
• Ensures that all assets are correctly covered by insurance insured and follows the correct channel to manage losses, defects and damages.
• Maintains accurate record of all assets through proper filing system
• Plans and ensures monthly and quarterly physical verification of assets is done timely in accordance with TDH policy