Logbook Loans - Sales Team Lead at Bayes

• The Sales team lead will be responsible for driving the growth of the logbook business by  acquiring new clients, managing customer relationships, and leading a team of sales  executives. This role involves recruiting, training, and supporting sales executives to ensure  they meet and exceed both individual and team sales targets. The team leader must be able  to effectively drive their individual sales targets while also motivating and guiding the team to  achieve collective goals.  

Key Responsibilities: 

• Sales Growth: Drive personal sales targets while actively working to achieve  team-wide sales objectives.  
• Customer acquisition: Acquire new customers and nurture relationships with  potential customers to grow the company’s loan book by sourcing new logbook loan  applications to increase sales and business growth. 
• Team Leadership & Management: Recruit, onboard, and train new sales executives,  ensuring they are equipped to meet both individual and team sales targets. 
• Lead Generation: Identify and generate leads for logbook loans through targeted 
• marketing, networking, and outreach efforts. 
• Leadership: Lead by example by achieving personal sales targets and inspiring the  team to do the same. 
• Guidance and support: Provide ongoing coaching, guidance, and support to sales  agents to ensure their success in meeting or exceeding set targets. 
• Team Performance: Set clear performance expectations for the team and track  progress regularly to ensure alignment with overall goals.  
• Sales Strategy: Organize and lead regular sales meetings to review progress,  celebrate achievements, and strategize on overcoming challenges. 
• Sales Targets & Performance: Actively pursue and meet personal sales targets, while  ensuring the team meets or exceeds collective sales goals. 
• Customer Relationship Management: Maintain strong, ongoing relationships with key  customers, ensuring high levels of satisfaction and repeat business. 
• Customer Focus: Handle customer inquiries, concerns, and complaints promptly and  professionally, ensuring that customer needs are met. 
• Customer Retention Strategies: Implement customer engagement strategies to  increase loyalty and retention, both personally and across the team. 
• Sales Agent Development: Create and implement training programs for sales  executives to improve their product knowledge, sales techniques, and overall  performance. 
• Performance Monitoring: Conduct regular performance reviews and provide  constructive feedback to help agents grow, meet their targets, and contribute to the  team’s success. 
• Reporting: Prepare and present regular reports on personal and team sales  performance, customer acquisition, and progress towards targets. 
• Records Management: Ensure all sales documentation, contracts, and reports are  accurately maintained and submitted. 
• Innovation: Bring innovative ideas to the table to improve the logbook product  offering and sales processes. 
• Process Improvement: Continuously evaluate and optimize internal processes to  increase efficiency and effectiveness, ensuring better service delivery and customer  satisfaction. 

Qualifications and Skills Requirements: 

• Education: Relevant Bachelor’s degree or Diploma from a reputable institution. 
• Experience: At least 2 years of experience in selling logbook loans or similar secured  lending products. 
• Communication Skills: Strong verbal and written communication skills, with the ability  to engage effectively with clients and team members. 
• Team Player: Ability to collaborate with colleagues and contribute to a positive team  environment. 
• Computer Skills: Proficient in Microsoft Office Suite and loan management software. 
• Customer Focus: Strong customer service orientation, with a keen understanding of  commercial and business needs. 
• Attention to Detail: Highly organised, with a strong focus on accuracy and  thoroughness in all tasks. 
• Sales Expertise: Demonstrated ability to close sales, build client relationships, and  meet targets. 
• We are excited to have you as part of our team and look forward to your contributions in  delivering excellent customer service!