Manager, Human Resources and Training at BRAC

Key Responsibilities:

Strategic Leadership

• Partner with the CEO to align HR strategies with BKCL’s organisational goals and growth plans.
• Collaborate with BRAC International's global HR teams to adapt and implement global HR frameworks locally.
• Design talent strategies that support current and future workforce needs, balancing short-term flexibility with long-term structure.
• Lead workforce planning and succession strategies, including identification and development of high-potential talent.
• Contribute to budgeting for HR and training functions, ensuring resources align with strategic priorities.

Talent Acquisition & Development

• Design and oversee recruitment processes that attract diverse, mission-aligned talent.
• Lead onboarding and orientation to ensure seamless integration of new hires.
• Conduct training needs assessments and implement learning programmes.
• Support leadership development, with emphasis on building a pipeline of women leaders.
• Promote internal talent mobility and career progression across BKCL.

Performance Management & Rewards

• Implement and manage BKCL’s performance management cycle, including goal setting, reviews, and calibrations.
• Foster a performance-based culture that encourages feedback, accountability, and development.
• Administer performance-linked rewards (e.g., increments, promotions)
• Lead compensation benchmarking and recommend updates to salary structures based on market data and internal equity

HR Operations & Compliance

• Manage the full employee lifecycle, from onboarding to exit, ensuring compliance and efficiency.
• Oversee HR operations, including contracts, leave, benefits, and payroll coordination with Finance.
• Lead the development, review, and localisation of HR policies in line with Kenyan labour laws and BRAC International standards.
• Handle grievance, disciplinary, and compliance matters with consistency and fairness.
• Provide HR support for expatriate staff, including documentation and policy adherence.

HR Systems & Analytics

• Oversee the use and optimisation of the Human Resource Management System (HRMS) for data, processes, and reporting.
• Train HRMS users and coordinate with IT and service providers for troubleshooting and updates.
• Monitor HR KPIs and analyse workforce data to support decision-making and continuous improvement.
• Generate reports and insights to guide strategic planning and operational improvements.

Culture & Employee Engagement

• Build and maintain an inclusive, values-driven culture aligned with BKCL’s mission.
• Design and lead engagement initiatives that support employee morale, teamwork, and well-being.
• Promote staff voice, recognition, and participation through structured communication and feedback channels.
• Champion safeguarding and ethical behaviour across the organisation.

Safeguarding Responsibilities

• Ensure the safety of team members from any harm, abuse, neglect, harassment and exploitation to achieve the programme’s goals on safeguarding implementation. Act as a key source of support, guidance and expertise on safeguarding for establishing a safe working environment.
• Practice, promote and endorse the issues of safeguarding policy among team members and ensure the implementation of safeguarding standards in every course of action.
• Follow the safeguarding reporting procedure in case any reportable incident takes place, encourage others to do so.

Educational & Experience Requirements:

• Minimum 5 years of progressive experience in Human Resources, with at least 2 years in a managerial or supervisory role.
• Demonstrated experience in HR operations (recruitment, employee relations, payroll, performance management, HRMS and compliance) is essential.
• Prior experience in start-up environments or organisational scale-up phases is strongly preferred, particularly where HR systems, structures, and teams were built from the ground up.
• Experience in the financial services sector (e.g., microfinance, banking, fintech) or impact-driven sectors (e.g., NGOs, social enterprises) in Kenya or East Africa.
• Must be a registered member of IHRM (Institute of Human Resource Management – Kenya) and hold a valid CHRP (Certified Human Resource Professional) certification or an equivalent internationally recognized HR certification (e.g., SHRM, CIPD, HRCI).