Mixologist at Fairmont Hotels & Resorts

We are looking for a dynamic, forward-thinking and pro-active Mixologist of F&B Service responsible for both strategic and operational requirement of the function. This is a fantastic opportunity to further develop competencies and learning in many areas and functions within F&B Service. Be part of a team focussed on driving successful business results.

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide.
• Learning opportunities through our Academies and the opportunity to earn qualifications while at work.
• Opportunity to develop your talent and grow within your property and across the world.
• Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21.

What you will be doing:

• Deliver only the best quality product to the guests
• Always be courteous to your customers and show your will to help.
• Acknowledge every guest in every section of the hotel.
• Smile greet and make the guests feel comfortable in the food and beverage outlets and the public areas of the hotels.
• Resolve guest’s issues, problems or requests in minimum time and a professional manner.
• Obey the department rules and regulations for behaviour, presentation, uniformity and service procedures.
• Take responsibility to do your duties on the best side.
• Operate equipment by safety rules and proper use to avoid breakage.
• Be responsible of your cash float and handle transactions professionally. It is expected that from time to time there will be a need to work in other areas within the business estate. All staff are expected to be flexible in their approach to work as the principles of cross training and multi skilling to other areas are fundamental to the work process.
• In addition to the duties and responsibilities listed, the job holder is required to perform other duties assigned by the Management Team from time to time.  Such duties will be reasonable in relation to the employee’s skills, abilities, status etc.
• Obey the department rules and regulations for behaviour, presentation, uniformity and service procedures.
• Take responsibility to do your duties on the best side.
• Operate equipment by safety rules and proper use to avoid breakage.
• Be responsible of your cash float and handle transactions professionally
• Show support and positive attitude in training new team members and welcome them to the team.
• Keep an open mind to other people opinions.
• Always be ready to learn more and improve your knowledge of the menu.
• Participate in professional trainings organized by the food and beverage management.
• Ensures a high standard of restaurant services for guests (welcome gifts etc.)
• If asked, informs guests about the services on offer at the hotel
• Guarantees quality of service and the fulfilment of the brand's quality promise
• Manages the department's spend on cleaning products and welcome gifts
•   Helps optimise energy costs
• Organises the department for optimum efficiency, ensuring headcount matches the  workload
• Maintains and analyses dashboard charts and implements action plans as necessary. Respects and ensures respect of standards regarding hygiene, cleanliness and the safety o  guests' property f                             
• Applies and ensures application of the hotel's safety regulations
• Respects the hotel's commitments to the "Environment Charter" (saving energy, recycling, sorting waste etc.)

Your experience and skills include:

• Vocational diploma or degree in hospitality or F&B studies and/or significant previous   
• Experience in a similar position
• Computer literate
• National language - well spoken, communication, sales.