The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high. The hotel has a signature Tudor style of architecture that has been maintained since its original construction.
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Reporting to the F&B Manager responsibilities and essential job functions include but are not limited to the following:
Lead, mentor and train the Food & Beverage Operations team
Ensure Food & Beverage relevant brand standards are maintained
Strategize on new products and service offerings
Create unforgettable experiences for our guests
Manage all operational requirements of the Food & Beverage Department
Complete all administrative and planning elements for the department such as, rostering, reporting, packages and promotions to drive revenue and increase exposure as well as stock take and ordering.
Assist the F&B Manager with supervising food and beverage daily operations.
Responsibilities include ensuring guest and employee satisfaction while maintaining the operating budget.
Ensure standards and legal obligations are followed. These events include private and corporate functions, meetings, parties, and other events.
Assist in developing work plans, including scheduling and ordering, and assign appropriate duties to subordinates.
Create unforgettable experiences for our guests
Qualifications
Similar experience in a senior leadership role.
A passion for Food & Beverage. On trend knowledge.
Beverage experience is a plus.
Proven ability to build and maintain good relationships with all stakeholders
Communicate thoughts, actions and opportunities clearly with strong networking skills
Ability to lead by example, believe in a strong team culture and set the scene for high performance
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