Platform Engineer at Ezra

Platform Engineer Role

In this role you will be responsible for designing, implementing, deployment and maintenance of Ezra Platforms which encompasses the containerized platforms and the micro-services. You will play a crucial role in managing the infrastructure and driving the DevOps practices.

Key Responsibilities

Architecture and Design

• Design and implement scalable, resilient, and secure platform solutions
• Develop and maintain infrastructure-as-code using tools like Terraform, Cloud-Formation and Ansible
• Architect cloud-native solutions leveraging containerization and microservices
• Implement disaster recovery and business continuity strategies as per requirement.

Infrastructure Management

• Manage and optimize our Public cloud infrastructure (AWS, Alibaba, or GCP)
• Manage and optimize private cloud infrastructure in partner premises.
• Implement best practices for cloud security, compliance, and cost optimization
• Design and implement multi-region and multi-cloud strategies
• Design and maintain containerized application environments using Docker
• Architect, deploy, and manage Kubernetes clusters for container orchestration

Automation and DevOps

• Develop automation scripts and tools to streamline operations and reduce manual tasks
• Ensure Standardized QA and Production environments
• Configure and manage load balancers (e.g., NGINX, HAProxy, cloud-native solutions)
• Implement and manage service mesh technologies (e.g., Istio, Linkerd, Traefik) for microservices architectures.

Performance Optimization

• Analyze and optimize system performance, identifying and resolving bottlenecks
• Conduct capacity planning and implement auto-scaling solutions
• Optimize container resource allocation and performance

Security and Compliance

• Implement and maintain security best practices across our platform
• Develop strategies for container security, including image scanning and runtime protection
• Ensure compliance with industry standards and regulations (e.g., SOC 2, GDPR, ISO 27001:2013)
• Assist the infosec team in conducting regular security audits and vulnerability assessments
• TLS certificate management in new market deployments

Documentation and Knowledge Sharing

• Maintain comprehensive technical documentation for platform components and processes
• Contribute to internal knowledge bases and conduct knowledge-sharing sessions

L2 Support and Escalation Management

• Serve as the secondary escalation point for complex technical issues from the operations team
• Provide expert-level troubleshooting and resolution for critical platform and infrastructure problems
• Collaborate with the operations team to improve support processes and knowledge transfer

Required Qualifications

• Bachelor's degree in Computer Science, Engineering, or a related field
• 4+ years of experience in platform engineering, DevOps, or similar roles
• Strong proficiency in at least one cloud platform (AWS, Azure, or GCP)
• Expert-level knowledge of containerization technologies (Docker, Kubernetes)
• Extensive experience with infrastructure-as-code tools (e.g., Terraform, CloudFormation, pulumi)
• Proficiency in scripting languages (e.g.Bash, )
• Strong understanding of networking concepts, load balancing, and CDNs
• Experience with monitoring and observability tools (e.g., Prometheus, Grafana, ELK stack)
• Excellent problem-solving skills and ability to troubleshoot complex systems
• Experience with multi-cloud architectures
• Knowledge of service mesh technologies (e.g., Istio, Linkerd)
• Familiarity with serverless computing platforms
• Relevant certifications (e.g., AWS Certified Solutions Architect, CKAD, CKA)