Project Management Officer (PMO) at Madison Group Limited

Overall Purpose of the Role

The role is responsible for the initiation, planning and overseeing the implementation of assigned IT projects to ensure the full scope is implemented to desired quality levels, on time and within budget. Further, also ensure all team members and stakeholders uphold the Group’s standards throughout each project’s development and execution.

Key Responsibilities

• Utilize industry best practices, techniques, and standards
• Oversee implementation of all IT projects and programs within the Group
• Resource management i.e. planning and managing human resources with respect to all projects to ensure that there are no resourcing conflicts
• Oversee the collection, collation and tracking of benefits realized on completed projects and programs.
• Ensure that all project, program and portfolio documentation is maintained.
• Escalate any major risks that relate to either an individual project or the entire portfolio to the Head of Information Technology.
• Prepare monthly reports to the Head of Information Technology and the projects owner.
• Drafting and obtaining the appropriate sign-offs (or approvals)
• Perform the tasks and responsibilities of the Secretary for the Project Steering Committees of assigned projects.
• Follow-up with various Task Owners and Process Owners to ensure their assigned tasks are completed on-time and on-budget.
• Manage contracts with external vendors and suppliers
• Measure, monitor, control and report project performance and identify areas of improvement.
• Lead and coordinate weekly meetings with the Project Team Members or Task  Owners.
• Prepare weekly project performance reports (as per the approved format)
• Escalate all non-performance matters of Task Owners to either their supervisors, the process owners, project owners and ultimately Project Steering Committee.
• Review and recommend for approval all project-related expenditures.
• Track and carry out monthly financial reconciliations of all project expenditures and accruals relative to the cash outflows and the approved budgets.
• Contribute to the company’s knowledge and expertise with respect to project management.
• Perform any other administrative tasks that may be assigned by your supervisor (or management) that relate to your assigned projects.

Key Competences and Requirements

• Excellent oral and written communication skills.
• Diligent and detail oriented.
• Also takes time to inform, persuade and inspire others within the project team.
• Capable of working effectively as both a “Team Player” and “Team Leader” when required.
• Capable of Setting Goals and Standards.
• Able to ask uncomfortable and penetrating questions.
• Detect and validate/ verify unstated assumptions.
• Think clearly and analytically.
• Ability to plan and prioritize.
• Ability to resolve conflicts.
• Capable of adapting to change and where necessary create or advocate for change.

Academic and Professional Qualifications required

• A Bachelor’s degree in IT, Business Administration or related discipline.
• A minimum of 6 years of work experience with at least 2 of those in the financial or Insurance services sector
• Project Management certification; PRINCE 2 or PMP or equivalent with at least 3 years of project management experience
• Certification and knowledge in agile methodologies e.g. SCRUM is an added advantage.
• A minimum of 2 years of supervisory experience managing performance, reporting, providing timely coaching and feedback, and motivating employees.
• Expert in digital skills: Google suite, Agile tools, Microsoft office, systems and applications.