Receptionist at Summit Recruitment and Search

Responsibilities:

• Greet and welcome guests with a warm and friendly demeanor.
• Handle check-ins and check-outs efficiently, ensuring a seamless process.
• Manage reservations and assist guests with any inquiries or special reques
• Answer phone calls, respond to emails, and handle guest inquiries promptly.
• Provide accurate information about the hotel’s facilities and services to guests.
• Maintain and update guest records and reservation information.
• Handle financial transactions, including processing payments and maintaining accurate records.
• Assist in the coordination of special events or requests.
• Ensure guest satisfaction by anticipating and exceeding their needs.
• Coordinate with other departments to ensure effective communication and collaboration.

Qualification

• Must at least 2 years of experience as a receptionist in the hospitality sector.
• Proven experience with hotel management systems
• Strong communication and interpersonal skills.
• Excellent organizational abilities with attention to detail.
• Ability to multitask and handle a fast-paced environment.
• Professional appearance and attitude.

Deadline for applications: 9th March, 2024