Sales Administrator at Crystal Recruit

Responsibilities:

• Receiving and processing purchase orders.
• Issuing sales transaction invoices.
• Verifying orders, including customers' personal information and payment details.
• Contacting customers by phone or email to answer queries and obtain missing information.
• Maintaining and updating sales and customer records.
• Compiling monthly sales reports.
• Expediting orders through internal liaison.
• Directing feedback from customers to relevant departments.
• Identifying new products to add to those on offer.
• Supporting the sales department with other administrative tasks, if requested.

Requirements:

• 2 years experience in sales Administration, Sales Support Agent, or a similar role.
• Degree in Marketing, Business Administration, or a related field
• Understanding of sales performance metrics
• Exceptional interpersonal and customer service skills.
• Experience with industry software such as HubSpot CMR, Fresh Sales, or similar.
• Advanced MS Excel skills
• Advanced knowledge of administrative recordkeeping.
• Familiarity with sales reports and sales records.
• Proficiency with word processing and spreadsheet software.
• Excellent written and verbal communication skills.
• Excellent organizational and multitasking skills
• A team player with a high level of dedication