Security Manager at Accor

Job Description

Reporting directly to the General Manager, the Security Manager is responsible for leading all safety and security operations within Fairmont Mount Kenya Safari Club. The role encompasses operational leadership, risk management, training, compliance, and ongoing development of departmental standards. The duties below outline the core expectations of the position, though additional responsibilities may be assigned in line with the hotel’s operational requirements.

• Management of outsourced security service provider team/employees, comprising security supervisors, controllers and security officers.
• Training of security team according to Accor brands standards/policies.
• Impart the “Code of Ethics” on all security team members.
• Provide and educate all security officers on training programs already set in place by Accor corporate/brand standards
• Train, further educate and orient all Security Officers under your direct responsibility
• Continually identify risks in the operation and implement mitigation/measures to eliminate, reduce or manage these risks.
• Implementation, management and training of all employee in Emergency Response/Crisis Management Plans.  
• Implement, develop and continue all training on Fire/ Evacuation Response Plan including practical firefighting.
• Implement, develop and continue all training on outside threat response plans.
• Know thoroughly all response plans, crisis management plans and immediate actions
•  Maintain all Standard Operating and Local Standard Operating Procedures as related to the Security department
• Strict management/supervision/maintenance of all FLS – Fire, Life & Safety equipment/systems in the hotel.
• Strict management/supervision/maintenance of all CCTV/security/access control equipment/systems in the hotel.
• Participate in training sessions as provided by the hotel’s People & Culture Department (HR).
• Develop & oversee all Health & Safety programs/systems and initiate/chair meetings and be a permanent member of the health and safety Committee in line with/as required by local Kenyan legislation.
• Contribute to the improvement and development of the Security Department with written recommendations  
• Attend to all areas of the colleague/employee engagement survey, making sure the standards of the Security Department are upheld.
• Liaise with Government authorities and be familiar with all regulations/legislation relating to Kenyan Criminal Law as well as Health & Safety Law.
• Conduct, as required, any/all investigations relating to loss, damage, theft or injury in line with Accor corporate/brand standards.
• Protect the company by ensuring compliance with all applicable local laws/legislation, criminal law, security, Occupational health & safety, event management, fire safety.

Qualifications

• 2 years minimum hospitality Security Management experience.
• 5 years minimum in Facility/Workplace security.
• Diploma/ Certification in Security programs or Law Enforcement etc. – advantageous.
• Occupational Health & Safety certification highly regarded.
• Demonstrated expertise in Fire, Life & Safety systems, CCTV operations, access control systems, and incident reporting protocols.
• Excellent communication, leadership, and interpersonal skills with the ability to engage diverse teams.
• Able to adapt to a multi-national environment.
• Knowledge of all applicable Kenya Legislation relating to criminal law, security, Occupational health & safety, event management, fire safety