Senior Relationship Manager, Chinese Business at KCB Bank Kenya

KEY RESPONSIBILITIES

• To implement the Chinese customer segment strategy in line with the overall Corporate Banking Strategy; to ensure achievement of profitability targets through revenue maximization and prudent cost management.
• Drive sustainable growth through the delivery of innovative and customized financial solutions to meet identified customer needs.
•  To Build and maintain productive and strategic relations with Chinese Customers/Suppliers the line manager and other stakeholders (internally and externally) to drive the development and delivery of business solutions and revenue growth for the specific sectors or portfolio.
• Ensure strong cross- selling of existing and new products to existing and new clients; and in this process, maintain effective liaison with all relevant business units in the bank
• Champion the delivery of consistent, seamless and trusted customer service to ensure customer retention and loyalty.
• Maintain a detailed and current understanding of the industry; (at a macro, sector specific, current market structures; regulatory requirements and issues) to ensure that that opportunities are realized and the risks mitigated.
• Ensure timely submission of quality credit proposals in conformity with the Bank’s Credit Policy guidelines and requirements.
• Maintain the quality of assigned portfolio within stipulated Non-Performing Loans (NPL) and Portfolio at Risk (PAR) parameters.
• Ensure timely preparation of relevant reports and daily monitoring of accounts to ensure facilities have accurate interest rates, are within the approved limits, and taking remedial actions in line with policy.
• Ensure compliance to the Bank’s policies, procedures and regulatory requiremen

REQUIREMENTS:

The desirable candidate for the role will meet the following requirements, skills and competencies:

• Fluent in Chinese Language both written and spoken
• University Degree from a recognized institution. 
• Masters Degree in Business Administration and professional qualifications (CPA, ACCA and AKIB) will be an added advantage.
• A minimum of seven (7) years’ experience in Financial Services/Banking sector, five (5) of which should be in Chinese Relationship Management.
• Good understanding and awareness of the business operating environment including economic and regulatory environment
• Excellent understanding of Credit Policy and Financial Analysis
• Knowledge of Corporate Banking Products and Solutions including Trade, Cash Management, Asset Finance and Investor Services.
• Good analytical capabilities, presentation skills and strong organizational skills with ability to handle pressure and tight deadlines
• Strong and demonstrable track record in networking, sales, marketing and stakeholder management (internally and externally)
• Team player with good interpersonal skills