Showroom Sales Manager at Frank Management Consult Ltd

General and Task Management

• Business Development for the existing and recruiting new showroom customers.
• Achieve the showrooms monthly and annual sales targets/budget.
• Expand the overall current business with an eye on market share growth.
• Customer relationship management.
• Sales forecasting and demand planning to guide production.
• Brand development through participation in exhibitions.
• Handling customer complaints and enquiries that have been escalated.
• Managing the team in running daily operations of the showroom.
• Submission of market feedback thorough weekly and monthly reviews.
• Undertake frequent showroom benchmarking to understand what’s new in the market and advise management on the same.
• Competitor analysis for our customers and prospective customers.
• performance management and motivation of the showroom staff.
• Take full leadership of the showroom department.
• Develop and implement various walk-in customer retention plans to ensure that all clients are happy.
• Work closely with specific account holders and Finance department to ensure customer payments are done as per agreed                     terms.
• Implement all marketing activities in the showroom according to agreed budgets in order to sustain market leadership and                  secure healthy growth rates.
• Supervise costs and overheads, and all factors affecting the profitable performance of the showrooms.
• Perform any other duties allocated by the showroom’s director People Management
• Manage, coach and develop a high performing Show Room team that meets agreed objectives and which delivers best practice            results, added value and continuous improvements.
• Training showroom staff on effective sales and communication strategies.
• Set department objective and KPIs for his team, communicate, review and assess ongoing performance of direct reports.
• Consistently promote high standards through personal example and roll out through the team so that each member of the                     team  understands the standards and behaviour expected of them.
• Monitor the completion of tasks and ensure good performance and record on appropriate systems. 

Self-Management

• Support and ensure compliance with Health & Safety regulations, Quality and Environmental standards, and all other Company            policies and procedures
• Support encourage and develop team and take ownership for team cohesion
• Proactively contribute to creating a good team atmosphere
• Anticipates and overcomes obstacles.
• Makes useful links to arrive at insightful plans and solutions
• Embraces personal challenge.
• Confident, rounded thinking
• Be resilient, optimistic and open to change
• Has an Adult: Adult, collaborative approach to others
• A self-starter, motivated and able to positively motivate others
• Focused and target driven with a positive, can-do attitude

Candidate Specific

Academic Qualifications

• Bachelor’s Degree in Sales and Marketing or any Business-related Field.
• Customer Service Training is a requirement.

Experience

• Minimum 5 years’ experience in showroom sales management
• Previous work experience in a Similar/ related role.