SRE – Enterprise Integration Support at Safaricom Kenya

Brief Description

Reporting to the Manager – Enterprise Integration and BPM, the position holder shall develop and integrate Enterprise Solutions to Safaricom customers with the goal of delivering high quality solutions within approved schedules. Enterprise Integration services include, but not limited to services integrating to: USSD, Zuri, SMS, Financial Services, Safaricom App, Other applications and all other channels. This also includes BPM and legacy services, Load Balancers (F5, Radware and NGINX).

Key Responsibilities

• Monitoring, troubleshooting, configuration and deployment of services in production. 
• Actively participate in defining strategy, roadmaps and architecture design for the Enterprise Integration services.
• Embrace the new ways of working in Integration domain with the goal of ensuring 100% of Integration projects are delivered through agile methodology.
• Optimize and streamline logging and alerting, automate daily operations and optimize server processing capabilities.
• Be a gatekeeper of all deployments made to production environment, ensuring minimum quality requirements are met before allowing the same to production.
• Recommend best practices for Integration products and services, helping in research and design for working technologies to be used in development.
• Enhance processes and DevOps to improve delivery and increase efficiency by focusing on continuous improvement.
• Embrace a DevSecOps culture by ensuring all developed products and Services are gracefully handed to operations for support.
• Load-balance traffic across different available clusters during deployment for continuous service availability across the organization.
• Develop and continuously update a knowledge base of best practice for Integration products and Service development.
• Collaborate with both Technical and Business teams to ensure seamless deployment of products.

Qualifications

• BSc. Degree in Telecommunication Engineering/Electrical & Electronics engineering/Computer Science/IT.
• 2 years’ experience in a busy telecommunication/ IT environment or Software Engineering with good knowledge backend programming languages such as Java, Python, Go and or their associated frameworks
• Software Engineering methodologies including Agile-oriented development. 
• Proficiency in networking protocols – TCP/IP, DNS and load balancing.
• Working knowledge in Unix systems, Kubernetes and Databases – Oracle, MySQL or POSTGRESS.
• Working knowledge of security encryption solutions – SSL, firewalls, VPN, IPsec
• Strong experience in programming/scripting language(s) – Python, Perl , Shell  or equivalent.
• 3rd Party RESTful API integration, PHP, MySQL, SQL server, web service working knowledge preferred.