Telesales Executives at Brites Management

DUTIES AND RESPONSIBILITIES

• Contact potential or existing customers to inform them about the services
• Answer questions about services or the company
• Ask questions to understand customer requirements and close sales
• Telesales- reaching potential clients through effective telephone marketing
• Explain the services to clients via telephone
• Email marketing and social media marketing
• Develop creative pitches and propositions and follow up with existing clients
• Use of initiative to identify and follow up opportunities with clients who are not already on the database
• Ensure creativity in reaching out new customers
• Achieve monthly set targets
• Network for leads and arrange for meetings with potential customers
• Close business and do follow ups
• Enter and update customer information in the database
• Take and process orders in an accurate manner
• Handle grievances to preserve the company’s reputation
• Go the “extra mile” to meet sales quota and facilitate future sales
• Keep records of calls and sales and note useful information

QUALIFICATIONS

• Degree in any field
• Passionate about sales and marketing and have at least three years successful work history in a service industry of consistently exceeding sales targets and growing the business in your previous position
• A top performer with highly developed communication skills to easily engage with clients, do not easily take no for an answer, and can manage the relationship to achieve your sales target
• Experienced in sales and marketing in any of the following service industries of Real Estate, Property Management services (cleaning, security, maintenance), corporate training, corporate events, insurance, banking or investment products and services
• A critical thinker, highly organised, meticulous, detail oriented and take pride in your work performance
• 3 years’ experience in service industry (telesales)
• Good experience in selling over the phone
• Must have worked with sales targets
• Record of achieving and exceeding sales targets
• Demonstrated communication skills for closing sales
• Demonstrated being critical thinker, analytical person, highly organised, meticulous and take pride in their work performance