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  • Posted: Nov 10, 2021
    Deadline: Nov 17, 2021
  • Old Mutual Kenya is based in Nairobi and is part of a larger group that offers solutions in long-term savings, asset management and investment. We offer solutions to individuals and corporates underpinned by our core values which are: Respect, Integrity, Accountability and Pushing beyond boundaries.
    Read more about this company



    Job Description

    The incumbent will assess, review/price and determine risk acceptance for risks presented within the set standards of service in a manner to ensure quality retention of risks and timely service.


    • Preparation and dispatch of renewal terms/notices to ensure maximum retention
    • Renewal follow up with weekly update reports on performance and progress
    • Updating of the renewal tracker daily
    • Sharing SMS renewal reminders prelist with call center for action.
    • Preparation of monthly renewal reports.
    • Ensuring compliance with company credit policy and payment plan.
    • Ensure premium collection with weekly reports on outstanding premium.
    • Follow up with Credit control to issue cancellation notices and cancel policies with outstanding premiums.
    • Maintain effective business relationships/engagements/entertainment to ensure effective delivery of service and maximum business retention.
    • Assessment, management, and rating of risks to ensure acceptance and retention of quality business.
    • Responding to customer queries and complaints in a timely manner
    • Training and mentoring underwriting assistants to ensure motivation
    • Issuance of policy documents within 14 days from receipt of full documentation
    • Issuance of policy endorsements within 14 days from receipt of documentation
    • Dispatch of renewal notices 6 weeks prior to the policy renewal date.
    • Ensuring adherence to underwriting processes and guidelines
    • Evaluation of accounts performance to maintain a loss ratio of portfolio at 50%
    • Follow up with Credit control to issue cancellation notices and cancel policies with outstanding premiums.


    • Analytical, Negotiation, Risk Assessment
    • Marketing and customer relations
    • Teamwork, Presentation, Good communication
    • Business etiquette and professionalism
    • Reporting


    • Business Degree with preference in Insurance/Actuarial science
    • Progress towards AIIK/ACII qualifications
    • 3 years’ experience preferably in the Insurance Industry

    Method of Application

    Interested and qualified? Go to Old Mutual Kenya on to apply

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

  • Send your application

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