Information Technology Intern at United Nations Office at Nairobi (UNON)

Responsibilities

Daily responsibilities will depend on the individual's background; the intern's assigned office as well as the internship period.

Under the supervision of the Information Technology Assistant, the interns will:

•  Assist in configuring and setting up new machines.
•  Assist in migrating machines to Azure AD.
•  Assist in installation of applications and documenting processes.
•  Assist in troubleshooting and providing support to user machines.
•  Assist in basic wireless and wired network troubleshooting.
•  Assist in physical movement of ICT equipment.
•  Communicate with site supervisors on any issues.

Competencies

Communication: Speaks and writes clearly and effectively. Listens to others, correctly interprets messages from others and responds appropriately. Asks questions to clarify, and exhibits interest in having two-way communication. Tailors language, tone, style and format to match the audience. Demonstrates openness in sharing information and keeping people informed.

Teamwork: Works collaboratively with colleagues to achieve organizational goals. Solicits input by genuinely valuing others' ideas and expertise; is willing to learn from others. Places team agenda before personal agenda. Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position. Shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

Client orientation: Considers all those to whom services are provided to be "clients" and seeks to see things from clients' point of view. Establishes and maintains productive partnerships with clients by gaining their trust and respect. Identifies clients' needs and matches them to appropriate solutions. Monitors ongoing developments inside and outside the clients' environment to keep informed and anticipate problems. Keeps clients informed of progress or setbacks in projects. Meets timeline for delivery of products or services to client.

Education

• Applicants must at the time of application meet one of the following requirements: a. Be enrolled in a graduate school programme (second university degree or equivalent, or higher);
• Be enrolled in the final academic year of a first university degree program (minimum Bachelor's level or equivalent);
• Have graduated with Bachelor's degree, Masters, PhD or equivalent
• Be computer literate in standard software applications.
• Have demonstrated keen interest in the work of the United Nations and have a personal commitment to the ideals of the Charter;
• Have a demonstrated ability to successfully interact with individuals of different cultural backgrounds and beliefs, which include willingness to try and understand and be tolerant of differing opinions and views.
• Preferred area of studies: A minimum of 4th year undergraduate study in Information and Communications Technology ICT).

Work Experience

• No working experience is required to apply for the United Nations Internship Programme. Your training, education, advance course work or skills should benefit the United Nations during your internship.
• A description of your strengths is required. Explain your strengths and why you are fit for this Internship position.
• Excellent communication skills are desirable for this internship. Give examples of how you would pass relevant and urgent information to a group of people.
• Prioritization skills are desirable for this internship. In a situation where you had more than one task assigned to you, briefly explain how you would prioritize your work.