AddressBritam General Insurance Elgon Road, Upper Hill. Nairobi.
About Britam
Britam is a leading diversified financial services group, listed on the Nairobi Securities Exchange. The group has interests across the Eastern and Southern Africa region, with operations in Kenya, Uganda, Tanzania, Rwanda, South Sudan, Mozambique and Malawi. The group offers a wide range of financi... read moreal products and services in Insurance, Asset management, Banking and Property.
Our Mission is to provide outstanding financial services to our customers.
Our Vision is to be the most trusted financial service partner.
We aim to provide our clients, with an unmatched offering, ensuring first class solutions that help secure the future.
Job Purpose:
Reporting to the Chief Actuary, providing actuarial support to business, and participating in overall risk management for the company. He/she is expected to lead and manage a team that
Job Purpose:
Reporting to the Head of EMC Innovation, the role holder will be responsible for growing the number of customers by developing innovative solutions (products, processes & technolog
Reporting to the Team Leader Corporate Care Management, the role holder will be responsible for control and managing of the policy cycle through pre-authorization and case management, to ensure qualit
Job Purpose:
The Role holder will be responsible for assessing the quality of service delivery across all customer contact points within contact centre as well as support the team leaders and manag
Job Purpose:
Undertaking research across asset classes to inform investment decisions.
Key responsibilities
Perform analysis to come up with financial models on prospective investment oppo
Job purpose
Assists in the technical design, planning, implementation, and the highest level of performance tuning and recovery procedures for mission-critical enterprise systems
Assists in th
Job Purpose:
Assists in managing, administering, monitoring, and maintaining the enterprise databases including Oracle & SQL databases.
Assists in ensuring database integrity, stability, a
Job Purpose:
To ensure the provision of consistently high quality Customer experience through quality service interactions by the Customer Experience Back Office team in compliance with overall Ser
Job Purpose
Reporting to the Service Experience & Solutions Team Lead, the role will be directly responsible for using complaints data and other forms of customer feedback, to identify and prio
Job Purpose
Reporting to Service Experience & Solutions Team Lead, the role will be directly responsible for end-to-end Complaints/issue resolution and monitoring and ensuring that all compl
Job Purpose
Reporting to the Head of Service Quality, the role will be directly responsible for managing service experience quality assurance and complaints management across the organisation. T
Job Purpose
Reporting to the Client Experience Director, the role will be directly be responsible for driving service excellence aligned to the Group CX Strategy across the organization and at a
Job Purpose
Reporting to the Partnerships & Digital Director, the job holder will the role holder will be accountable for overseeing the technical and non-technical operations supporting P&a
Reporting to the Corporate Sales Executive – FA channels, the role holder will be responsible for developing assigned channel branches, growing regional presence & production, diversifying p
Job Purpose
Reporting to Head of Procurement, the role holder shall be responsible for sourcing, tendering, contracts management and reporting to support the company in management of all Britam Ven
Cons: Workload is almost unmanageable
Most bosses are unpleasant and mistreat their juniors
One cannot launch a complaint against their boss to the HR
The HR do not address employees concerns at all
The HR lack compassion for people
