AddressBritam General Insurance Elgon Road, Upper Hill. Nairobi.
About Britam
Britam is a leading diversified financial services group, listed on the Nairobi Securities Exchange. The group has interests across the Eastern and Southern Africa region, with operations in Kenya, Uganda, Tanzania, Rwanda, South Sudan, Mozambique and Malawi. The group offers a wide range of financi... read moreal products and services in Insurance, Asset management, Banking and Property.
Our Mission is to provide outstanding financial services to our customers.
Our Vision is to be the most trusted financial service partner.
We aim to provide our clients, with an unmatched offering, ensuring first class solutions that help secure the future.
Job Purpose
Reporting to the Head of Service Quality, the role will be directly responsible for managing service experience quality assurance and complaints management across the organisation. T
Job Purpose
Reporting to Service Experience & Solutions Team Lead, the role will be directly responsible for end-to-end Complaints/issue resolution and monitoring and ensuring that all compl
Job Purpose
Reporting to the Client Experience Director, the role will be directly be responsible for driving service excellence aligned to the Group CX Strategy across the organization and at a
Job Purpose
Reporting to the Service Experience & Solutions Team Lead, the role will be directly responsible for using complaints data and other forms of customer feedback, to identify and prio
Reporting to the Corporate Sales Executive – FA channels, the role holder will be responsible for developing assigned channel branches, growing regional presence & production, diversifying p
Job Purpose:
This role will provide legal support to the Corporate segment by formulating and implementing policies and procedures to ensure the business remains fully compliant with all Laws and R
Job Purpose
The role holder will support the Head of strategy & EPMO to drive the implementation of the strategic plan by coordinating strategic initiatives, preparing strategy analysis and
Job Purpose:
Provide prompt, efficient and effective operational support by entering into LOB systems requisite customer and related product information as per given documentation, performing ve
Job Purpose:
Facilitate efficient client administration, document management and cash flow management. The jobholder is responsible for all the retail operations functions to ensure efficiency, tim
Job Purpose:
The role holder will be responsible for mitigating the increasing cybersecurity risks and lead IT security initiatives across the Group. The role holder will provide the technical and
Job Purpose:
Assists in managing, administering, monitoring, and maintaining the enterprise databases including Oracle & SQL databases.
Assists in ensuring database integrity, stability, a
Job Purpose:
The role of the EDD Associate will be:
Responsible in delivering enhanced due diligence for the Retail Business. The role of Enhanced due diligence is to ide
Job Purpose:
To run with the day to day administration of individual retirement plans and individual retirement income products.
Key responsibilities
Prepare and issue of periodic member b
Job Purpose and Key responsibilities
Assist the BDM to implement the business development strategy for assigned client types as well as maintaining relationships with assigned client types
Job Purpose:
Responsible for directing and overseeing team members, resolving customer questions or complaints, and developing programs and procedures to enhance productivity and performance. Role
Job Purpose:
Responsible for facilitating efficient client administration and document management. The jobholder is responsible for client correspondences, data capture, and document management &nb
Job Purpose
The role holder is responsible for assisting in the day-to-day running of the Actuarial unit by performing analysis; experience investigations, business projections, valuation of tec
Job Purpose
The role holder is responsible for assisting in the day-to-day running of the Actuarial unit by performing analysis; experience investigations, business projections, valuation of tec
Cons: Workload is almost unmanageable
Most bosses are unpleasant and mistreat their juniors
One cannot launch a complaint against their boss to the HR
The HR do not address employees concerns at all
The HR lack compassion for people
