AddressBritam General Insurance Elgon Road, Upper Hill. Nairobi.
About Britam
Britam is a leading diversified financial services group, listed on the Nairobi Securities Exchange. The group has interests across the Eastern and Southern Africa region, with operations in Kenya, Uganda, Tanzania, Rwanda, South Sudan, Mozambique and Malawi. The group offers a wide range of financi... read moreal products and services in Insurance, Asset management, Banking and Property.
Our Mission is to provide outstanding financial services to our customers.
Our Vision is to be the most trusted financial service partner.
We aim to provide our clients, with an unmatched offering, ensuring first class solutions that help secure the future.
Job Purpose
Reporting to the Head of Service Quality, the role will be directly responsible for managing service experience quality assurance and complaints management across the organisation. T
Job Purpose
Reporting to the Client Experience Director, the role will be directly be responsible for driving service excellence aligned to the Group CX Strategy across the organization and at a
Job Purpose
Reporting to the Partnerships & Digital Director, the job holder will the role holder will be accountable for overseeing the technical and non-technical operations supporting P&a
Reporting to the Corporate Sales Executive – FA channels, the role holder will be responsible for developing assigned channel branches, growing regional presence & production, diversifying p
Job Purpose
Reporting to Head of Procurement, the role holder shall be responsible for sourcing, tendering, contracts management and reporting to support the company in management of all Britam Ven
Job Purpose
Reporting to the Head of Service Quality, the role will be directly responsible for managing service experience quality assurance and complaints management across the organisation. T
Job Purpose
Reporting to Service Experience & Solutions Team Lead, the role will be directly responsible for end-to-end Complaints/issue resolution and monitoring and ensuring that all compl
Job Purpose
Reporting to the Client Experience Director, the role will be directly be responsible for driving service excellence aligned to the Group CX Strategy across the organization and at a
Job Purpose
Reporting to the Service Experience & Solutions Team Lead, the role will be directly responsible for using complaints data and other forms of customer feedback, to identify and prio
Reporting to the Corporate Sales Executive – FA channels, the role holder will be responsible for developing assigned channel branches, growing regional presence & production, diversifying p
Job Purpose:
This role will provide legal support to the Corporate segment by formulating and implementing policies and procedures to ensure the business remains fully compliant with all Laws and R
Job Purpose
The role holder will support the Head of strategy & EPMO to drive the implementation of the strategic plan by coordinating strategic initiatives, preparing strategy analysis and
Job Purpose:
Provide prompt, efficient and effective operational support by entering into LOB systems requisite customer and related product information as per given documentation, performing ve
Job Purpose:
Facilitate efficient client administration, document management and cash flow management. The jobholder is responsible for all the retail operations functions to ensure efficiency, tim
Job Purpose:
The role holder will be responsible for mitigating the increasing cybersecurity risks and lead IT security initiatives across the Group. The role holder will provide the technical and
Job Purpose:
Assists in managing, administering, monitoring, and maintaining the enterprise databases including Oracle & SQL databases.
Assists in ensuring database integrity, stability, a
Cons: Workload is almost unmanageable
Most bosses are unpleasant and mistreat their juniors
One cannot launch a complaint against their boss to the HR
The HR do not address employees concerns at all
The HR lack compassion for people
