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Customer Care, Success and Service Jobs in Kenya (Page 126)

      • Front Desk Agent at Karen Country Club

      • Job Summary The candidate will be responsible for handling the Club's front office operations, receiving guests, handling enquiries, managing the switchboard, and handling payments in a time

      • Pensions Officer at ICEA Lion Group

      • Job Summary The role of Pension Officer is to ensure proper and accurate deposit administration and personal retirement schemes fund administration. The role is also responsible for marinating a

      • Customer Service Officers at Kenya Power

      • Job Ref: HR:KP1/5B.2/1/3/1601 Job Summary Responsible for coordinating Customer Service functions, liaising with corporate customers, County Governments, non-corporate strategic institutions, V

      • Call Center QA at Jiji Kenya

      • We’re looking for a Call Center QA who will be responsible for monitoring and evaluating call center agents' performance, ensuring compliance with company policies and quality standards,
      • KSh 16,000 - KSh 30,000

      • Customer Experience Specialist at Roche Kenya

      • Your Impact: As part of the Supply Chain team, you will provide remarkable customer experience to the Global Access Program (GAP) customers within East Africa. You will be responsible for end-
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      • Customer Service Officer at I&M Bank

      • Purpose The role holder ensures customer service delivery levels are as per the Bank’s prescribed standard, customer satisfaction and retention. Primary Responsibilities Receive

      • Receptionist at Emerge Egress Consulting

      • Role Objective Our client in Hospitality is seeking to hire a receptionist who will be the first point of contact, providing professional and support services to ensure smooth office operations

      • Customer Care Executive at M-Gas

      • Requirements: Bachelor's degree in any field Previous experience in Customer Service is an added advantage Customer Relationship Management Social medial/digital knowledge Skills Exc
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Job Vacancies in Customer Care, Success and Service

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on MyJobMag Kenya. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.