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Customer Care, Success and Service Jobs in Kenya (Page 203)

      • Relationship Manager Institutions at Family Bank Ltd

      • Job Purpose: The purpose of the role is to build and manage rapport with Institutions such as Saccos, Microfinance institutions, Churches, Institutions of higher learning and Schools. The key respo
        • 09 December, 2021

      • Independent Delivery Agent at Unateus

      • Job description summary We are an international company providing the Fulfillment, Call Center, Last Mile Delivery and Warehousing services. Currently, we are operating in such countries like Kenya

      • Customer Service Representative at Shopzetu

      • About the position The Customer Experience Representative is responsible for interacting with ShopZetu clients and suppliers one-on-one on a daily basis, addressing concerns, making sales, and fi

      • Quality Assurance Specialist at Vivo Activewear

      • About the position: The Quality Assurance Specialist is responsible for ensuring Vivo products meet the quality standards set by the company. Duties include performing visual inspections, record
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      • Customer Experience Agent at Sheer Logic

      • Oversee and coordinate operations activities ensuring service excellence and customer satisfaction while ensuring compliance with our internal SOPs and the Government’s statutory regulations. Li

      • Intern, Customer Service at FlexPay

      • ABOUT YOU: You are curious and excited to work in a Start-up set up to help us scale. ROLES AND RESPONSIBILITIES: Receiving and placing customer service telephone calls  Maintaining

      • Customer Experience Associate at Powwater

      • Powwater is looking for a Customer Experience Associate to lead and maintain positive customer relationships for Powwater. The ideal candidate will interact directly with customers groups (customers,

      • Kenya Telesales Contractor at ENGIE

      • Job Purpose/Mission The position aims to plan and execute sales of ENGIE Energy Access products, focusing on achieving sales targets. The Telesales Contractor sells EEA products, focusing on an exc
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Job Vacancies in Customer Care, Success and Service

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on myjobmag.com. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.