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Customer Care, Success and Service Jobs in Kenya (Page 246)

      • Service Centre Manager at Sheer Logic

      • Role Purpose To get Customer Feedback on After Sales Service and make appropriate recommendations for improvement. Responsibilities Make daily calls to clients from Data Base and book appointment
      • Telesales Representative at Koko Networks

      • Your RoleAs Telesales Representative, you will drive KOKO’s business growth by selling KOKO Cookers and leading other sales activities from our KOKO Call Centre. You will reach out to leads to u
      • Customer Sales Team Leader at Koko Networks

      • Your RoleAs Customer Sales Team Leader, you will drive KOKO’s business growth by leading a team of Customer Sales Representatives (CSRs) to sell KOKO Cookers in assigned territories. You will us
      • Receptionist at Inspectorate E.A Ltd

      • Introduction: To be successful in this role, you will need excellent written and verbal communication skills, as well as competency in Microsoft Office applications such as Word and Excel. Prior expe
      • Customer Success Manager at d.light

      • Reporting to: Senior Manager, Atlas Operations Position Description The Success Manager will be an indispensable leader in the company and in the software team. This role will be a good fit for
      • Associate Manager, Customer Service at BIC

      •   Job Description We believe that the way we reach our customers is as important as the product we choose to sell, and following this mission, the required position will be responsible
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      • Front Desk Officer at Ufanisi Digital Media

      • Job Description The goal is to make guests and visitors feel comfortable and valued while on our premises. RESPONSIBILITIES: Keep front desk tidy and presentable with all necessary material (pe
      • Customer Service Manager at Smoothtel

      • We are looking for an experienced Customer Service Manager to provide excellent customer service and to promote this idea throughout the organization. The goal is to keep the department running in an
      • Customer Service Internship at ShopIt Store

      • Responsibilities Maintaining a positive, empathetic and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through variou
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Job Vacancies in Customer Care, Success and Service

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on MyJobMag Kenya. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.