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Customer Care, Success and Service Jobs in Kenya (Page 244)

      • Customer Engagement Associate at M-Shule

      • Job Description Key responsibilities include: Regularly engage M-Shule’s partner communities to introduce new customers to our service. Conduct trainings with parents, teachers, and schoo

      • Senior Customer Manager at Kimberly-Clark

      • Job Description Develop and implement a customer and /or distributor business plan that is aligned to the customer’s and/or distributors needs, Region Business & West Africa objectives ,

      • Receptionist/PA at Prime Staff Consult

      • Job Details Answer, screen and forward incoming phone calls Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures) Provide basi

      • Receptionist at Express DDB

      • Job Description Duties Responsibilities Answer, screen and forward incoming phone calls Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. p

      • Call Centre Agents at VoicesAfrica Panel

      • Job Description VoicesAfrica Panel is a market research panel and a survey provider to the market research industry. We are looking for suitable candidates who match the below qualificatio
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      • Telesales Executive at Message Labs Africa

      • Job Description Main duties include; Contacting business, organizations, companies and institutions by telephone, emails or any other platform to promote our solutions Cold calling/emailing to

      • Front Office Receptionist at Kamel Park Hotel

      • We are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. Responsibilities Greet and welcome guests as soon as they

      • Customer Delivery Manager at Nokia

      • Job description General Purpose The COM is responsible for the day-to-day delivery SLAs, scope and costs related to local rollout activities in Kenya. Is accountable for the delivery of all BGs proj
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Job Vacancies in Customer Care, Success and Service

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on myjobmag.com. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.