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Customer Care, Success and Service Jobs in Kenya (Page 243)

      • Front Office at Alternate Doors

      • Our Client in the ICT industry is currently looking to hire a Front Office Admin. Position Overview This position is responsible for offering administrative and coordinative support to the entire or
      • Enrollment Associate [Telesales] at Educartis

      • Job description Role Overview We are hiring a Enrollment Associate (Telesales) to join our growing sales and marketing team in Kenya. You will be working from our space in Nairobi, reporting to our
      • Customer Care Executive at Ison Technologies

      • Designation: Customer Care Executive Job Level: Entry level Primary purpose: To deliver exceptional Customer Service to customers in line with iSON BPO customer experience metrics. Qualifications,
      • Customer Service Lead at Equity Bank Kenya

      • Job description Reporting to the Customer Service Manager, the ideal candidate will be tasked with engaging clients on phone and email, giving advice on Diaspora Banking products and services and ass
      • Receptionist at Oasis Healthcare

      • Job Location: Oasis Doctors Plaza Kisii Work Type: Full time. Duties and Responsibilities include but are not limited to: Ensure effective and efficient service is provided to clients. Receive a
      • Telesales Agent at Momentum Credit

      • Job description Do you have exceptional sales skills? Are you a proficient communicator, who is great at building relationships? Do you enjoy working independently to meet sales targets? Role Summar
      • Brand Protection Manager at Unilever

      • Anti-counterfeit Trade Manager is required for the purpose of implementing the agreed anti counterfeit strategy and priority action plans with the objective of disrupting the importation, distribution
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      • Jobs at Corporate Staffing Services

      • Our client is a leading freight forwarding company in East Africa. They seek to hire a vibrant and efficient Customer Service Officer handling client inquiries and end to end process of clearing &
      • Customer Engagement Associate at M-Shule

      • Job Description Key responsibilities include: Regularly engage M-Shule’s partner communities to introduce new customers to our service. Conduct trainings with parents, teachers, and schoo
      • Senior Customer Manager at Kimberly-Clark

      • Job Description Develop and implement a customer and /or distributor business plan that is aligned to the customer’s and/or distributors needs, Region Business & West Africa objectives ,
      • Receptionist/PA at Prime Staff Consult

      • Job Details Answer, screen and forward incoming phone calls Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures) Provide basi
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Job Vacancies in Customer Care, Success and Service

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on myjobmag.com. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.