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Customer Care, Success and Service Jobs in Kenya (Page 248)

      • Job Opportunities at Penda Health

      • Role Description We are searching for a receptionist who can make our patients feel comfortable and satisfied, AND manage all the front office operations without breaking a sweat. Key Benefits Le

      • Customer Care at Mozzart Bet

      • Details: Reports to: HR Manager or Shop Manager General Summary of Job Description for Call Center Operator; Responsible for answering the company switchboard phones, greeting callers, establishing

      • Call Centre Agents at VoicesAfrica Panel

      • Employment type: Part time / Project Based Reporting to: Client Service Executive The Candidate should have the following qualifications; proficiency with computer application, a minimum typing s

      • Front Desk Supervisor at Kempinski Hotels

      • The incumbent in the position is responsible for supervising the operations at the reception to ensure that the highest professional services are given to all guests in accordance with the Kempinski E

      • Front Desk Agent at Kempinski Hotels

      • Job description The incumbent in this position is responsible for checking-in and checking-out Hotel guests in a friendly and caring manner according to the Kempinski procedures and Kempinski Experie

      • Manager, Contact Centres at Wananchi Group

      • Department: Customer Experience Position Reporting to: Director, Customer Experience Manages Others: Yes Positions Managed: B2C contact centres across Countries Team Leaders Call Centre, Shops
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      • Contact Centre Associate (Nurse) at Britam

      • Job description Job purposeThe role holder will be responsible for handling customer queries, complaints and instructions received through call and email communicationKey Responsibilities Inte

      • Receptionist at BroadReach

      • Job description Role Description BroadReach is profoundly focused on improving the health and well-being of underserved populations across the globe. We empower governments, donor groups, NGOs a

      • Customer Experience Team Leader at Tuskys

      • Job Description DUTIES AND ACCOUNTABILITIES  Ensure that all incoming customer concerns received across all social media pages are addressed fully to facilitate for a 100% response rate &

      • Tele Collections Agent at Lipa Later

      • Job Description Are you the next addition to our Lipa Later Family?  ‘Aggressive, Agile, Ambitious’ We are aligning, recruiting and building a Team of industry leaders a

      • Customer Service Assistant Reliever at Britam

      • Job description Job PurposeResponsible in delivering an exceptional customer experience at the Britam and putting the needs of every customer at the heart of every decision making process.Key Res

      • Customer Advisor at AA Kenya

      • Reporting to the Branch Manager, with a dotted reporting line to the Customer Service Manager in Head office, the position will be responsible for providing service and product information as well as

      • Customer Operations at NUMI

      • About the role The successful candidate will be responsible for satisfying the customer. Everyone at NUMI works tirelessly so you can succeed at your job. They obsess over making the customer happy.
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Job Vacancies in Customer Care, Success and Service

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on MyJobMag Kenya. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.