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Customer Care, Success and Service Jobs in Kenya (Page 249)

      • Customer Service at Covenant Executives

      • Our client is currently recruiting for a Customer service representative. The ideal candidate must be approachable, possess exceptional customer service skills & friendly. Qualifications Dipl

      • Call Center Manager at Twiga Foods

      • Job purpose Twiga is looking for a skilled Call Center Manager to set-up and supervise daily operations and personnel. You will also ensure that technology is utilized to a maximum and that the cente

      • Front Office Agent at Kempinski Hotels

      • The incumbent in this position is responsible for checking-in and checking-out Hotel guests in a friendly and caring manner according to the Kempinski procedures and Leading Quality Assurance (LQA) st

      • Customer Care at Tech Garage

      • Job Description:  General Purpose: Interact with customers to provide and process information in response to inquiries, concerns and requests about products and services. Responsibilities

      • Call Centre Agents at VoicesAfrica Panel

      • Job Description We are looking for suitable candidates who match the below qualifications to be fully dedicated in recruiting, educating and registering prospective panelist on the VoicesAfrica onlin
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      • Receptionist at Virtual HR

      • Our client is in the hospitality business with four (4) hotel units operating across the country ranging from a 3-star budget business hotel to a 5-star luxury camp. They are seeking to recruit a hig

      • Receptionist at Finn Church Aid (FCA)

      • Primary purpose of the position: Answer and coordinate all incoming telephone calls and serves visitors by greeting, general welcoming, and directing them appropriately; undertaking general ad

      • Team Lead Customer Service at EIDU

      • Job Description Team Lead Customer Service EIDU (social business startup: early-childhood education app) At EIDU, we create a learning app for young children in poor areas where it’s hard to

      • Contact Centre Manager at Equity Bank Kenya

      • Job description Job Purpose The purpose of the Contact Center Manager role is to develop and implement strategies, operations and processes in order to deliver a superior and highly differentiated c

      • Receptionist at Royal Media Group

      • Job Description Royal Media Services Limited wishes to recruit suitably qualified staff for the above position. The Job holder will be responsible for the overall management of the reception and the
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Job Vacancies in Customer Care, Success and Service

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on myjobmag.com. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.