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Customer Care, Success and Service Jobs in Kenya (Page 251)

      • Front Office Manager at Kamel Park Hotel

      • Reporting to: General Manager Overall Purpose We are looking for a Front office manager to manage our reception area. You will act as the ‘face’ of our Hotel and ensure visitors receive

      • Debt Collector at TRIPLEOKLAW

      • DEPARTMENT: BUSINESS DEVELOPMENT AND CLIENT SERVICE REPORTING TO: BUSINESS DEVELOPMENT AND CLIENT SERVICE MANAGER Responsible for collecting debts on behalf of clients. Ensuring that the firms clien

      • Telesales Executives at Eagle HR Consultants

      • Job Details Roles The key responsibilities of this function include: Achieving stretched targets in a result-focused environment. Fixing appointments with prospective clients and working in tand

      • Client Delivery Manager at Philips

      • Job description The role will involve extensive travel throughout Africa. You will manage the local and global Philips teams and partners involved in the solution bid and the delivery. You will work

      • Receptionist at ICT Authority

      • Division/Department: Human Resource and Administration Grade: ICTA 9 Direct Reports: None Responsible for: Receiving and transmitting telephone calls, receiving visitors in ICTA offices and directi
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      • Telemarketer at SunMarine Holiday Citi

      • Job description SunMarine Outdoor Club is a membership outdoor club focused on providing wholesome, fun, educational, healthy and challenging outdoors activities for its members. We are recruiting tw

      • Customer Service Executive at Interswitch

      • Key Responsibilities: Operations Ensures the timely resolution of 1st level support related issues in the contact centre by attending to customers’ issues and queries Resolves 2nd level s

      • Front Desk Associate at Andela

      • About the Role The Receptionist/ Front Desk Associate is the first point of contact for all office support and the organization. Your job is to oversee most aspects of our beautiful office and to pro

      • Receptionist at Kisumu Specialists Hospital

      • The successful applicant should have a pleasant personality, ensures the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards so as to meet the
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Job Vacancies in Customer Care, Success and Service

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on myjobmag.com. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.